The Coach House Chorley reviews by real event-goers

Review of Brunch with Santa

The children preferred it rather than the usual venue we normally go to. I think the brunch could be a little bit better but one of the children is quite a fussy eater.

Review of Santa's Grotto

Review of Santa's Grotto

Review of Santa\'s Grotto

Short and sweet. Lovely room set up and colouring before hand to keep them busy x

Review of Brunch with Santa

A few sweet breakfast with Santa with storytelling, colouring and singing

Review of Santa\'s Grotto

Loved it! Very festive feel, good value for money and very friendly staff. Love that the elf asked for name, age and what my daughter wanted for Christmas....she was amazed that Father Christmas knew her name and what she wanted for Christmas! She said it must have been the real Santa ;) will definitely book for next year

Review of Brunch with Santa

Lovely atmosphere and staff. Much better than pricier options

Review of Santa\'s Grotto

The staff at the entrance (the 2 lads) were great but I have to say, the Santa was a little u underwhelming to say the least. Paid for 3 children and we were in and out within 4 minutes and he spoke so quietly they couldn’t hear him! Gifts weren’t great either. Even chocs would have been better.

Review of Santa\'s Grotto

The event was great. Just what we needed for a Santa visit. Lovely atmosphere and well decorated grotto experience.

Review of Brunch with Santa

Review of Santa\'s Grotto

My grandchildren enjoyed it but I was a little disappointed as I think the corner santa was sat could have been more authentic, I think a backdrop would make a big improvement

Review of Brunch with Santa

Little organisation, one child didn’t even get any food. The brunch wasn’t great.. it was lacking. No drink given. And santas costume was lacking and the man playing him was shaking and talking very quietly. Also he payed all his attention to our 7year old who we are not sure even believes completely anymore and didn’t really speak to our almost 3 year old who completely believes and felt a little ignored. Also the toys were definitely lacking considering the price tag.

Review of Santa\'s Grotto

5 stars for me! We took our 7 month old more for our memory rather than hers and the experience was so lovely, the elves were extremely funny, very quick with their humour I think they were definitely made for the job. Santa was also lovely, sounded just like what you’d imagine Santa to sound like and he was so good with my daughter even though she cried, he allowed her to calm down on my knee first and then gave her the gift, she eventually warmed to him. It was actually quite magical for me, lots of nostalgia. Thank you to the elves and Santa, a beautiful memory of her first Christmas!

Review of Santa\'s Grotto

It was a fantastic set up to see Santa. Very impressed. Would recommend.

Review of Santa\'s Grotto

Our children have birthdays at the start of the year so we always put their next age on the booking. This year we did and was given their current age (we find that 3-5 is a big age gap and toys are usually unsuitable for the 5yr olds. Having visited the grotto for 7yrs (excluding covid). The young lady supporting did kindly swap it for us and did her health and safety of it may state an age above his age on the toy.

Grotto - we were sceptical being in coach house and not the hall itself but it was done very well, was a bit loud talking to santa with just a curtain divider but the over all experience was lovely! Much better having a craft in the waiting area and spaced out visits. Shame the train wasn’t included this year. The boys would have loved that as they have previously but wasn’t paying extra.

Review of Santa\'s Grotto

We waited 20 mins after our booked time slot with not really much explanation as to why.
Waiting area was full and was disorganised.

Review of Brunch with Santa

I have to say we were a bit disappointed. The staff running it were friendly but it felt stressed and disorganised.
We weren’t given a meal, which was included in the price as they’d run out and it was assumed the were a part of another family’s ticket.. no one checked and it meant that we didn’t get the experience we were hoping for as we were squished into sharing a table.
I was told someone would contact me with a solution to the meal and something would be sorted out.. but it wasn’t, instead they tried to give my child a special dietary box that was spare for another child.
It was an expensive ticket for such a rushed and stressful environment. I wouldn’t go again. I’m disappointed with what we received.

Review of Santa's Grotto

We was rushed literally in & out diddnt get a good photo the venue was ok but nothing like it has been in the years wasnt magical at all, won't be booking it again!

Review of Santa's Grotto

Review of Brunch with Santa

not what was advertised no elfs brunch was not with santa consisted of half an hour of colouring in, jingle bells twice and 2 mins with santa.