Contact Skiddle

How can we help you today? Please find information on how to contact Skiddle, or resolve any queries you may have below:

Event or venue information

Unfortunately due to the large number of events we have listed, we cannot answer individual queries about opening times, location or lineups. All the information we have about events or venues is on our what's on guide

I want to buy a ticket

To buy tickets, please visit The Skiddle Ticket Shop where you can purchase tickets online 24/7.

I have a query regarding a previous ticket order

Our Order History Page allows you to view previous orders, update information and resend email confirmations. Please visit this page first if you have any queries. Our Support Portal page may also be useful for answering common questions

I'm having problems logging in

To reset your password, please visit:

I want to unsubscribe from emails or hide my profile

If you wish to unsubscribe or change your notification settings, please visit:

Other Customer Care enquiries

For all customer care enquiries that cannot be handled using our self service system, or for promoter enquiries please complete the form below, alternatively you can contact us by email custcare@skiddle.com.

I'm an event promoter/organiser

Please take a look at our Promotion Centre which allows you to add events, place tickets on sale and control everything online 24/7.

About Skiddle

Opening Hours

Please be aware that our offices will be closed Saturday 19th January due to staff training. We apologise for any inconvenience caused.

Address

Skiddle Ltd
PO Box 692
Preston
PR3 8BB

You can also get in touch by phone or email, but please be aware that it will be much quicker to use the self-help tools above

Customer care: 03333 01 01 01*
Promoter help: 03333 01 03 01*

View our support portal with frequently asked questions

* Calls cost no more than calls to geographic numbers (01 or 02) and must be included in inclusive minutes and discount schemes in the same way. Calls from landlines are typically charged up to 9p per minute; calls from mobiles typically cost between 3p and 55p per minute. Calls from landlines and mobiles are included in free call packages.