Kendal Calling official tickets

Official Statement 2020

This would have been our fifteenth year partying in the Lake District. Our fifteenth anniversary shared with you all, old friends and new in the most beautiful of surroundings. But instead, heartbreakingly, it won’t. 

It was not an easy decision but it is the right decision. Your health and the health of those who work behind the scenes and on the stages is and will always be paramount. 

Music, friendship and the great outdoors are going to be more important to us all than ever before as we rebuild our health and communities over the coming months. We will be putting all of our efforts into ensuring that next year’s festival running from the 29th July – 1st August is everything that we had hoped for and more.

Ticket buyers will receive further details via email imminently from their place of purchase regarding the refund options. There will also be the choice to consider keeping your ticket for next year, if you are able and willing. By holding onto your ticket you will be supporting Kendal Calling at this difficult time.

Please be patient with refund requests as ticket outlets are naturally working through a higher than normal number of enquiries. If you are able to keep hold of your ticket, we would ask that you do – your support will allow us to navigate this difficult period.

For now we turn our attentions to 2021 and the festival gathering of a lifetime; we are working behind the scenes with artists and will be looking to announce 2021’s 15th (again!) birthday celebrations lineup in the coming weeks. It will be a 15th year celebration, 16 years in the making, and a once in a lifetime reconnection of our wonderful festival family. A phrase we first signed off a Facebook post with in 2008 seems more potent than ever and is sent with more love and anticipation than we can put into words… See you in the fields x

About Kendal Calling

Having become known as one of the best all-rounders on the circuit, the festival welcomes families and groups alike, with a whole array of kids entertainment, magic shows, cinema, gourmet food and real ales, as well as secret sets and impromptu performances.

Kendal Calling celebrates fifteen years with our biggest weekend yet, with more music, arts, culture and comedy than ever before. We’re really taking things up a level… 

Kendal Calling is a 3 to 4 day festival set in the beautiful lake district with over 10 stages featuring regional, national and international talent. The festival works closely with Attitude is Everything to provide an event site which is accessible, and to that end the organisers are pleased to announce that they received the Silver Award in accessibility on site and are the first festival to be awarded the access starts online status.

Please note: The accessibility facilities are only available to festival goers with permanent disabilities, so broken legs, recent injuries, recent operations, elderly and pregnant women do not qualify.

CONTACT DETAILS FOR ALL ACCESS ENQUIRIES:

If you would like more information on the access facilities at the event or to get in touch with the festival, please email access@kendalcalling.com or write to them at: Kendal Calling Access, Office 102, 19 Lever Street, Manchester, M1 1AN. Kendal Calling aim to respond to all enquiries within 2-3 days.

ACCESS AROUND THE SITE:

The festival is held at the Lowther Deer Park, Cumbria. The land is ancient woodland and farmland with grass and some uneven ground. There is a tarmac road running through the middle of the Main Arena. The Main Arena has a number of small hills inside its perimeter. There is a gravel road that runs around the edge of the Accessible Campsite. The Accessible Car Park is located within the Accessible Campsite. The ground leading from the accessible car park and campsite to the Main Arena entrance consists of gravel road and grass. The distance is approximately 400 metres. The Main Arena is 300 metres from the main gate to the furthest perimeter edge.

Please note: The weather conditions can dramatically affect the ground conditions, so wherever possible please try to consider what preparations you may need to make and equipment you may need to bring along.

BOOKABLE ACCESS FACILITIES:

The following access facilities need to be pre-booked using the Access Requirement form. This form and the required evidence must be sent to Kendal Calling directly once you have purchased a ticket.

1) 2 FOR 1 TICKETS FOR PERSONAL ASSISTANTS

Kendal Calling provide a 2:1 ticket scheme for individuals who would be unable to attend the festival without bringing a personal assistant. Once you have bought a full price ticket, please fill in the access requirement form and provide a form of evidence as listed on the form in order to receive your personal assistant ticket.

2) VIEWING PLATFORM WRISTBAND

A viewing platform with a stewarded accessible toilet is located near the stage in the Main Arena. In order to gain access to the viewing platform, you need a viewing platform wristband. This also comes with a lanyard that can be worn by a personal assistant or companion so that they can join you on the platform.

3) ACCESSIBLE CAMPING WRISTBAND

On arrival Thursday and Friday, there will be an Access Information Point in the accessible campsite where customers can collect further information on access within the festival site. It is also here that additional pre-agreed wristbands can be collected.

The accessible campsite will be cordoned off from general camping. There will be a number of accessible toilets and showers. The accessible campsite will include a covered, 24-hour charging point for power chair batteries. Please assist with planning by letting the festival know if you intend to use this service when completing Section 5 of the Access Requirement Form. Customers are free to leave batteries and chairs in this area overnight at their own risk as this service is not stewarded.

Near to the Accessible Campsite, there are village services (bar, concessions, information point and welfare).

Facilities provided in the accessibility campsite:

Accessible unisex showers and toilets

Standard showers and toilets

Fresh water points

Waste disposal point

Electrical points for charging wheelchairs and scooters on a first-come-first-served basis

This campsite is available to customers who are unable to camp in the standard campsites or who need access to specialist facilities provided.

4) ACCESSIBLE PARKING PASS

An Accessible Car Park is located within the Accessible Campsite perimeter. Customers are allowed to park their cars near to their tent in a designated car park, but not directly next to their tent.

OTHER INFORMATION RELATED TO THE SITE:

ACCESSIBLE TOILETS:

There will be a stewarded accessible toilet located beside the viewing platform in the Main Arena. A viewing platform wristband is required to gain access to this toilet. There will be other non-stewarded accessible toilets in the Main Arena. There will be accessible toilets within the Accessible Campsite.

ASSISTANCE DOGS:

Kendal Calling welcome assistance dogs onto the site. There will be an area provided for toileting and drinking.

STROBE LIGHTING:

There will be general warning signs around the Main Arena if strobe lighting will be used. Due to the nature of the artists, it is likely that strobe lighting will be used throughout the performances. There will not be a warning immediately before a period of strobe lighting.

MEDICAL SERVICES:

There will be a First Aid tent located in the Main Arena that will be visible within the Main Arena. There will also be Medics and First Aiders on patrol around the event. You will be able to store medication with the medical team if refrigeration is needed. Please let the festival know in advance if you will be wishing to store medication here. If you require more information, please get in touch.

HEARING LOOPS

The festival have Bob-on-Com hearing loops on site, these are available at the box office, the access reception which is located in the access campaign, the information point and at the Green gate which is the entrance for customers staying in the access camping field, the boutique camping and live in vehicles.

ARRIVAL GUIDE

On arrival to site, please head to the gate as described in the information pack, these are broken down into coloured gates. The information pack provided in advance, usually via email, will explain which gate to head to, where to collect your wristband and the location of the access campsite.

Don’t forget your festival tickets, these will be scanned on arrival and swapped for festival wristbands.

The site will open from 9am Thursday, for those with Thursday tickets, and 9am Friday for all weekend ticket holders.