El Dorado Festival official tickets

Official Statement

People of El Dorado.

It is with heavy hearts we announce that El Dorado will no longer be taking place this year and will return on 1st - 4th July 2021. 

Our team has been monitoring the government safety measures since the outbreak occurred to assess the impact on the festival in July. Where we were initially hopeful, it’s become clear over the past few weeks that even with certain measures easing, it would not be possible to safely produce the show. The health and safety of you all, our crew, partners and local community is of the utmost importance to us.

This has been one of the hardest and most challenging decisions we’ve ever had to make as a team and we know it affects so many of you, as well as the wider festival industry from our suppliers, traders, artists, performers and crew. We ask, those who can, to please join us next year for an unforgettable show.  

All tickets, extras and boutique packages will be automatically transferred to 2021. We are working closely with all our artists and performers to transfer as much of the 2020 line up and experience to the new date as possible. 

For every ticket carried over, we will donate £5 across the Wye Valley NHS Trust and St Michael’s Hospice in the Herefordshire area to support the incredible and essential work they are doing on the front line during these uncertain times.

If you are unable to join us on the new dates, you will be able to arrange a refund from refunds@eldoradofestival.com. These must be submitted by Friday 15th May 2020. For any boutique, spa and travel packages booked, please contact the supplier you purchased from directly for further information. All contact details can be found within our FAQs on our website.

Thank you all so much for your ongoing support and incredible messages of kindness. Your reaction and love shown for the festival and our team has been overwhelming. We are so grateful to have so many wonderful people on this journey with us and we hope you will join us once again helping to ensure that El Dorado can return next year. There is one hell of a party waiting for you!

Take care, look after yourselves and each other.

All our love,

Team El Dorado x

About El Dorado

For centuries intrepid explorers have searched the world over for the lost kingdom of El Dorado, a land believed to have streets paved with gold, layered with lakes of fresh water and luscious green jungles - a land so beautiful you will never want to leave.

At the beginning of July, the golden gates of El Dorado will open for the fourth time revealing a new weird and wonderful playground nestled amongst the hills of the beautiful English countryside.

Join other like-minded Explorers as you escape everyday life in search of something far more exotic.

What is accessibility like at El Dorado?

El Dorado Festival is held at the Eastnor Castle Deer Park in Herefordshire. The land is woodland, farmland, lakes and has some uneven ground.

There is a tarmac road running up to the Main Arena. The Main Arena has a number of small hills inside its perimeter. There is a gravel road that runs around the edge of the Accessible Campsite.

The Accessible Car Park is located near the drop zone, Blue gate route. The ground leading from the accessible car park and campsite to the Main Arena entrance consists of gravel road and grass. The distance is approximately 400 metres. The Main Arena is 300 metres from the main gate to the furthest perimeter edge.

Please note: The weather conditions can dramatically affect the ground conditions, so wherever possible please try to consider what preparations you may need to make and equipment you may need to bring along.

How should I let you know about Accessibility requirements?

The following access facilities need to be pre-booked using the Access Requirement form, please email support@eldoradofestival.com to receive this. This form and the required evidence must be sent to us once you have purchased a ticket.

2 for 1 Tickets for Personal Assistants

We provide a 2:1 ticket scheme for individuals who would be unable to attend our events without bringing a personal assistant. Once you have bought a full price ticket, please fill in the access requirement form and provide us with a form of evidence as listed on the form to receive your personal assistant ticket.

Accessible Camping Wristband

On arrival, there will be an Access Information Point where customers can collect further information on access within the festival site. It is also here that additional pre-agreed wristbands can be collected.

The accessible campsite will be cordoned off from general camping. There will be a number of accessible toilets and showers. Please assist us with planning by letting us know if you intend to use this service when completing the Access Requirement Form.

Near to the Accessible Campsite, there are village services (bar, concessions, information point and welfare).

Facilities we provide in the accessibility campsite:

Standard showers and toilets

Fresh water points

Waste disposal point

Please note: This campsite is available to customers who are unable to camp in the standard campsites or who need access to specialist facilities we provide.

Live-In Vehicles (Campervans, Caravans)

We have a limited number of accessible live-in vehicle pitches available on a first come first served basis. After you have submitted the accessibility application form (if approved) you will be sent a link to purchase one of these.

Accessible Parking Pass

An Accessible Car Park is located within the Accessible Campsite perimeter. Customers are allowed to park their cars near to their tent in a designated car park, but not directly next to their tent.

Will there be accessible toilets? 

There will be a number of accessible toilets located on the festival site within the campsite and Main Arena.

Will there be strobe lighting? 

There will be general warning signs around the Main Arena if strobe lighting will be used. Due to the nature of the artists it is likely that strobe lighting will be used throughout the performances. There will not be a warning immediately before a period of strobe lighting.