Lancaster Castle Lancaster reviews by real event-goers
Reviews of Lancaster Castle in Lancaster
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Showing the latest reviews from all events held at Lancaster Castle.
Review of Santa\'s Winter Wonderland
An awful experience no value for money at all paid £30 for something that was not delieverd at all there was not any winter wonderland at all no music no atmosfere absolutely disaster the advert was very misleading because once we got there was nothing there no snow all we got a minute talk of sant a and a two minute talk of one elf and than after 5 min we were on way out never came across. Something so not organised for the ticket price I paid very disappointed
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Would you recommended: No |
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Review of Santa\'s Winter Wonderland
We visted today and I've got to say sadly how disappointed I was. We were in and out within 17 minutes yes the weather was terrible but surely there should of been a back up plan as we are in December? After being greeted by twinkle the elf asked if we had come to see santa and showed through the courtyard into a waiting area with another elf, the children given reindeer food then queue for Santa then we said hello to Mrs Claus and she just told children to choses a toy, We then went down some steps and shown the way out and that was it! Shocking as I was told the price had gone up as it would be a better experience and more going on! Last year was amazing! There was a little show the children made teddy bears decorated a biscuit had a story from Mrs Claus saw Santa made their own reindeer food and saw Santa and played in fake snow. This year was nothing compared. So disapointing after traveling over an hour for less than 20 minutes!
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Would you recommended: No |
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Review of Santa\'s Winter Wonderland
I would like to speak to someone in regards to complaining about our Santa ‘experience’ today! Myself and my cousin paid £14 each to take our little boys to the Castle Santa experience today- the event information was completely inaccurate- we spent 2 minutes with an elf (who was probably the best part of it), we had a quick photo with Santa and received a selection box and was then rushed through to the back- all Mrs Claus said was pick a present (all appeared to be pound shop items) and then we were shown out.
On booking it stated 10-10.45am experience- we were in and out in 10 minutes.
After paying for 3 hours on the carpark as we expected to be with Santa an hour, then the markets and dinner- we found ourselves annoyingly back in the car for 10.20am (more money wasted) due to the markets not even being set up yet!
Massive dissapointment and money wasted- I’ve been to better free events. Completely don’t mind paying for the experience if it’s too, we’ve been to 2 others this year where we paid £17 each but we had hours of great fun, a lovely wrapped decent present and well worth the cost. This however..
I’d like someone to respond via email or call ASAP please- a refund should really be given!
I have both of our references if needed.
Thanks, Amy Hewitt
07545314594
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Would you recommended: No |
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Review of Santa\'s Winter Wonderland
What a rip off ! £16 for 5 minutes with Santa, the elf spent more time with my daughter , the “snow” machine was pathetic , selection box and something from pound land as a present , then charged £2 for a hot chocolate on the way out ! Father Xmas not convincing , didn’t even ask what my daughter wanted for Christmas ,
Review of Castle Transylvania Halloween Party
For the price for the event it was very poor and not quality for money no party or halloween music party food for the price I would not recommend it and will not be booking for next year.
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Would you recommended: No |
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Review of Castle Transylvania Halloween Party
The experience was fun but felt there could of been more effort put in with location of the rooms making better use of the whole castle, price expensive for children's tickets when adults experienced the same things. Felt the event did not match up to the description on the website
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Would you recommended: No |
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Review of A Magical Christmas Grotto
After paying nearly £12 to sit in a cold room an go round to 5 stations when a bell rang an two min with a Santa to get a cheap £1 teddy an bag chic coins what a Rip off!! Could got better at farmer parrs!! Much better there an at half the cost!! They made it out to be lovely in the add to get the tickets sold!!
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Would you recommended: No |
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Review of A Magical Christmas Grotto
the kids loved it. my only thing i would say the lady rushed the photo on the sleigh & even when we asked for a retake it was poor quality and fuzzy. i paid for 3 x child but only one photo but i csne with my sons and his friend.
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Would you recommended: Yes |
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