Best Western London Queens Crystal Palace Hotel in London

Best Western London Queens Crystal Palace Hotel

Official rating:

Customer rating: 5/10

Accommodation type: Hotel

Best Western London Queens Crystal Palace Hotel
122 Church Road Crystal Palace,
London,
SE19 2UG

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Reviews and comments about Best Western London Queens Crystal Palace Hotel

Review of Euro Queens Hotel

Overall rating: 3

Be sure to pack your sense of humour - it will definitely be needed!

Lets start with the positives - Staff are friendly and helpful (when nudged) and rooms are clean.

Lets start with the negatives, and I'll keep it as brief as possible!
1. The first room we were given was a nightmare. The TV did not work, the curtain fell off when drawn, the toilet/shower room resembled a dark alley way with a toilet at one end, a shower at the other and an obstacle in the form of a sink in the middle - I'm not exaggerating - my partner's shoulders reached both walls, there was just enough space to walk around the bed, I bumped my head on the shelf come wardrobe that was immediately on the wall as you walked through the door, and only had 1 socket!
2. On complaining about the room to Reception we were told there were no others available. We didn't move so the Receptionist asked when we checked in and when we replied 5 minutes ago, a room magically became available.
3. Nowhere to eat in the evening at weekends.
4. Paper thin walls and ceilings - I though the people upstairs were going to join us in our room.
5. Seems to be used for young people on nights out - we were woken by a group of people coming home at 5am, and they were only talking!
6. The shower did not stay in position on its own - ideal for short people, not so good for those over 4ft!
7. Breakfast - well this is the highlight - you have an amazing choice of toast or cornflakes, or for the daring toast and cornflakes!

Cleanliness Service Comfort Value Location

Would you recommended: No

Review of Euro Queens Hotel

Overall rating: 5

Ideal base for those working in the Croydon area. Friendly and efficient staff. Bar and food facilities good. The team liked their six rooms booked and felt confortable.

Recommend it to all.

Cleanliness Service Comfort Value Location

Would you recommended: Yes

Review of Euro Queens Hotel

Overall rating: 4

Has come a long way since we were there years ago ... much improved and the refurbishment is great.

Value for money, friendly staff and nice rooms.

Wouldn't hesitate to recommend Queens Hotel!

Cleanliness Service Comfort Value Location

Would you recommended: Yes

Review of Euro Queens Hotel

Overall rating: 3.5

We stayed in room 46 and the sink plug was not working and the shower head would not stay fixed to the wall. It was adequate for a one night stay but have requested to be moved if staying any longer. The staff were all polite and very helpful.

Cleanliness Service Comfort Value Location

Would you recommended: Yes

What did you think? Share your experiences of Best Western London Queens Crystal Palace Hotel by adding your review...

Cleanliness: Grubby Pristine
Service: Sloppy Helpful
Comfort: Uncomfy Comfy
Value for money: Poor Great
Location: Awkward Convenient
Would you recommend? No   Yes

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