Hilton House Basement Manchester reviews by real event-goers

Review of The NQ Grotto

Fabulous

Review of The NQ Grotto

It was fabulous show! Our whole family loved it. The atmosphere and overall set up per box was well thought out. Thank you for running this amazing event in the city centre. Really lift our spirit up when we came out. I am glad we booked for Christmas Eve.

Review of The NQ Grotto

Excellent morning. Performers were extremely talented and our boys loved it.

Review of The NQ Grotto

Review of The NQ Grotto

Absolutely brilliant
The whole family loved it!!

Review of The NQ Grotto

Absolutely loved it! The whole hour flew by, would recommend to any and all!

Review of The NQ Grotto

Overpriced, the show could have been better and for that price I expected a gift from Santa. Not to buy a £5 goody bag of stuff I could have bought from a corner shop for £2, none of which was Christmas related. Had I known I wouldn’t have paid half the ticket price for this event.

Review of The NQ Grotto

Fantastic experience, the kids loves it and got us all in the mood for Christmas.

Review of The NQ Grotto

All loved it :) and thankyou for wishing happy Birthday to Declan 😂 he was laughing when came home as was he didn’t expect it 😂😂thankyou

Review of The NQ Grotto

Way over priced. Like walking into a building site. Walls could of been draped, fairy lights added, much more decoration needed! The fairy was outside beforehand going through covid safety measures so when the music started and she appeared was hardly a surprise. Gift bags for £5 afterwards were a ripoff for what was inside and should of been included in the price. At a grotto you always get given a gift to go home with!! - not this grotto. Not even a bag of sweets. Nothing. All in all I think it was very expensive and disappointing. The acting was good from some actors but Santa wasn’t out for long and the show didn’t even last a full hour, for £85.00 it was simply not good enough. No way near.

Review of The NQ Grotto

Was very disappointed in this event, I was charged 85.00 for 30 minutes of entertainment which was advertised as an hour! Such a waste of money that could’ve gone on something that would’ve lasted longer!

Review of The NQ Grotto

This was massively overpriced for very mediocre entertainment. And no present for the children!

Review of The NQ Grotto

Whilst our granddaughter really enjoyed the performance and the staff were super, I did think the pods could have been a bit better, with maybe a den like roof, with snow on the floor and more authentic lighting. They were a bit basic and spartan. Our pod had an empty fridge in it!

I appreciate that Covid has made matters difficult, but perhaps some bottles of water, mince pies and some sweets in each pod could have been provided. I think £85 was overpriced, given that it was just a 55 minute show. We would probably have paid that for 5 to go to a panto at the theatre.

Review of The NQ Grotto

Great fun for the kids - the whole team made the most of it for the kids

Review of The NQ Grotto

Over priced

Review of The NQ Grotto

It wasn’t a grotto. It was a poorly decorated basement which was extremely overpriced

Review of The NQ Grotto

Review of The NQ Grotto

This was honestly an absolute rip off £85 to sit in a dingey basement with some boxes.

Review of The NQ Grotto

Great friendly staff
Super clean safe and fun
Would deffo recommend
It’s beginning to look a lot like Christmas!

Review of The NQ Grotto

It was supposed to last an hour and lasted 20 mins. It was in a construction site and was more concerned about the safety of my 2 year old daughter. Please don’t waste your money!!