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Why be ordinary when you can create WOW?
Show Time Entertainment creates unforgettable events and experiences for families, children and communities across the North East.
From live shows and immersive experiences to Christmas celebrations, characters, music and special effects — we create events designed to entertain, surprise and make memories.
We don't just put on events. We create the moments people came for.
🎟️ What is included in my ticket?
Your ticket includes access to the Christmas Family Festival session you have booked, including Santa Meet & Greet, The Grinch LIVE, Christmas shows, character entertainment, balloon show, Christmas disco, games, snow experience, festive activities and our spectacular Santa SNOWTIME finale.
👧 What age is the event suitable for?
The festival is designed for families and children of all ages. Child tickets are available for ages 3–16.
👶 Do children under 3 need a ticket?
Children under 3 can attend free of charge when accompanied by a paying adult/child ticket holder.
🎅 Will children get to meet Santa?
Yes! Santa will be at the festival for a special Christmas Meet & Greet experience.
For an even more personal experience, you can also upgrade to Santa’s Private Grotto Experience, which includes a private meeting with Santa and a special wrapped Christmas gift. Spaces are limited and must be booked in advance.
💚 Will the Grinch be there?
Absolutely! The Grinch is coming to Newcastle — and he's planning to cause some Christmas trouble! 💚
🎄 What activities are available?
Depending on the session, families can enjoy:
Additional food, drinks, crafts and face painting may also be available to purchase at the venue.
⏰ How long is the event?
Each session lasts approximately 3.5 hours.
Morning: 10:00–13:30
Afternoon: 14:30–18:00
Please arrive in good time before your booked session.
🎟️ Can I attend any session with my ticket?
No. Your ticket is valid for the specific date and session time selected when booking. Please check your ticket carefully before completing your purchase.
👨👩👧👦 Do adults need tickets?
Yes. Adults attending the event require an adult ticket. One adult is 50% off with every paying child.
🎅 Can I book Santa’s Private Grotto on the day?
The Private Grotto is pre-booking only and has limited availability, so we strongly recommend booking your upgrade in advance.
📍 Where is the event?
Tapyard – Warehouse 34
Hoults Yard
Byker
Newcastle upon Tyne
NE6 2HL
🍔 Will food and drinks be available?
Yes. Christmas food and drinks will be available at the venue, with a fully stocked bar for adults.
🎁 Is this just a children's Christmas party?
Not at all!
Show Time Entertainment is creating a full Christmas experience for the whole family, combining live entertainment, characters, music, special effects, snow and immersive moments.
Why be ordinary when you can create WOW? 🎄✨