The Cambridge Club Festival

The Cambridge Club aims to be as inclusive and accessible as possible, and to provide the best festival experience for all of their customers. 

Unlike previous years, they no longer sell ‘Accessible Tickets’. Instead, customers wishing to use the access facilities need to purchase a festival ticket, then complete and submit an Access Requirements Form prior to arriving. 

For full details around the access facilities at the festival, how to apply for a Personal Assistant ticket or to inform the organisers of any access requirements, please follow the instructions below. 

If you have any questions please do not hesitate to contact the access team, who will be able to advise and support you, at accessibility@thecambridgeclub.co.

Assistance Dogs

Registered assistance dogs are permitted, provided you request this via the Access Requirements Form in advance and submit all required documentation required for us to approve this.

If you do not request this, we cannot guarantee entry of the assistance dog. Dogs must remain on the lead at all times at the festival.

Temporary Impairments

Please note that the Access facilities are unable to cater for people with temporary impairments such as broken bones, recovery from surgery, healing injuries or pregnant women.

Medication

If you need to bring medication with you, we recommend bringing a copy of your doctor’s letter or prescription. Please keep medication in its original boxes and only bring enough for your time at the festival.  There will also be a fridge available if you require cold storage for your medication.

Medical & Welfare

Medical and Welfare Facilities are available 24 hours.

Ground Conditions and Weather

The Cambridge Club is an outdoor event taking place at Childerley Orchard. The Campsite and Main Arena are situated entirely on grass. It is important to be aware that some parts of the site may be muddy and may be difficult to navigate around in certain weather conditions. 

Accessibile Viewing Platform

There will be a limited-capacity viewing platform in the Main Arena, which can be used under staff supervision. As platforms have a limited capacity these are strictly for Access Customers, plus one (1) companion. The viewing platform operates on a first come, first served basis and, whilst they try to ensure that they have sufficient space for everyone, demand varies by artist and at times there may be a wait.

Accessible Toilets

Wheelchair accessible toilets are located next to the viewing platform.

If a customer is unable to attend without the support from a Companion/PA then the festival will provide an additional ticket, at no extra cost.

To apply for a Companion/PA ticket please complete the Access Requirements Form at https://www.thecambridgeclub.co/info/accessibility.

Please note:

• Access Customers will need to book a festival ticket for themselves before applying. We are unable to refund tickets already booked for Companion/PAs.
• Companion/PA tickets are provided with the understanding that the PA is willing and able to assist the Access Customer throughout their entire stay at the festival. 
• The Companion/PA must be able to perform all requirements as needed by the Access Customer, and must provide assistance to the Access Customer during an evacuation or other emergency.

When applying for access the festival ask that you provide one of the following forms of documentation which will act as evidence of your requirements. Without this documentation they will be unable to grant you access or provide complimentary PA Tickets. 

Accepted forms of documentation are: 

• DLA (Care and / or mobility)
• PIP (Personal Independence Payment)
• A Medical Professionals letter (to be reviewed case by case)
• Armed Forces Independence Payment
• War Disablement Pension
• D/deaf or blind registration
• The Nimbus Access Card
• Blue Badge (Permitted for parking requests only)

All submitted documentation is kept strictly confidential and securely destroyed after processing.

If you wish to use the Access facilities and / or apply for a PA ticket, please complete and submit an Access Requirements Form ahead of attending. You can find this at https://www.thecambridgeclub.co/info/accessibility.

The festival aim to process all applications within 4 weeks of customers submitting an Access Requirements Form; however, due to demand, this is not always possible.

Once your application has been approved they will send a confirmation email, detailing the facilities you have requested access to, and confirming your PA Ticket (if applicable).

There is a dedicated Access Car Park located on site. If you require use of this car park you will need to apply for Access Parking in advance (via the Access Requirements Form at https://www.thecambridgeclub.co/info/accessibility). You must display your Blue Badge when you park.

Please note:

• Blue Badge Holders must register to get an Access Parking Pass.
• Access parking is free of charge, but only when applied for in advance. 
• Parking in the accessible car park is limited, so friends and family arriving in separate vehicles will not be able to use this car park. Instead, we recommend they use our other car park by booking a Parking Pass.

Drop Off Pass

If you are being dropped off / picked up from The Cambridge Club Festival please apply for a Drop Off Pass through the Access Requirements Form. This will allow temporary entry into the Access Car Park. 

The Cambridge Club Festival takes place on Friday 7th June - Sunday 9th June 2024.

The Cambridge Club Festival takes place at Childerley Orchard, Cambridge.

Juniors aged 5-12 and Teens aged 13-17 enjoy discounted ticket options. Children under 5 go free - please book a (free) ticket for each child aged 0-4 on the same ticket system.

Unopened, empty water bottles can be brought in and filled at one of the drinking points at the festival.

No food or drink can be brought into the festival. There is a wide and varied choice of bars and street food traders supplying at the festival. For exemptions, please email info@thecambridgeclub.com.

Unfortunately we can’t issue you with a refund if you can’t make the event due to work commitments or your mates have dropped out. In these circumstances, we advise passing on your tickets privately to avoid losing out on the money spent.

Refunds can only be offered if the event is cancelled or postponed, as agreed upon purchase.

SHUTTLE BUSES

Everyone must arrive at the festival on a shuttle bus operated by the festival, from one of their transport hubs – Cambridge North train station and Bourn Airfield car park – unless you have Blue Badge parking (see accessibility info below), or you arrive on a Big Green Coach (which drops you off directly at the gates to the festival site).

Return shuttle bus is included in your festival ticket. These buses will ferry you to/from the festival site to/from the transport hubs, ensuring a smooth entry and exit. Shuttle buses start running 2 hours before opening time each day. Last bus to the festival is at 4pm on Saturday and Sunday, and 8pm on Friday – with last bus back to the transport hubs at midnight.

TRAIN / BUS

Main transport hub is Cambridge North station, just 15 minutes from the festival site via our shuttle bus service. The station is served by regular trains from Cambridge (5 mins), London (50-60 mins), Ely (10-15 mins), and more. Also easily accessible via public bus routes.

Address:

Cambridge North Station, Cowley Road, Cambridge, CB4 0WZ

CAR / BIKE

Parking is available within close proximity to the festival site at Bourn Airfield (CB23 2TQ), the second transport hub. We encourage you to book parking in advance to guarantee your space in the car park (one ticket per car). Cars can be left for the weekend, and there is bicycle parking too. There is 24 hour security. Cars and bikes are left at owners’ risk. 

Parking at Bourn Airfield will be clearly signposted on your way – please follow these directions rather than relying on your sat nav. The entrance to the car park is just off St Neots Road, on Wellington Way (see map and address below) – not on the Broadway side, as there is no access via the Bourn Market entrance. The car park is the same location for day, weekend and camping ticket holders. 

Reserve parking in advance.

Any vehicles parked illegally around the proximity of the festival will be dealt with accordingly. You are not permitted to sleep in your vehicle overnight.

The shuttle buses will take you the short distance from the car park to the festival site. You are not able to return to your car once you have left the car park and entered the festival.

Blue Badge parking is available at the festival site itself, and this must be pre-booked. Directions to this car park will be shared once booking is complete.

Car park opening times:

Friday - 1pm to 12am

Saturday - 10am - 12am

Sunday - 10am - 12am

Monday - car park closes 12pm 

Address:

Wellington Way

Bourn Airfield

Bourn

Cambridge

CB23 2TQ

Please access the car park via Wellington Way, just off St Neots Road. There is no access from Bourn Market / Broadway side.

TAXIS / DROP-OFF.

Both transport hubs – Cambridge North and Bourn Airfield – have facilities for pick up / drop off. Local taxi companies are aware of travel plans, and will only make drop-offs and post-festival pick-ups from these two locations. Where possible, please arrange your taxis to/from Cambridge North, as this makes for a quicker pick-up and journey time.

There is NO pedestrian access to the festival site, and the roads around the site are not suitable for pedestrians

LOCAL BUSES

The dedicated bus services for local residents will continuously circulate from 11am, running journeys TO the festival site until 4pm. 

In the evening, the buses will run return leg journeys FROM the festival site – starting at 9pm, with the last service at 12am. 

South Route

Hardwick - Village Turn

Comberton - Green End

Toft - Red Lion

Bourn - Kingfisher Close

Caxton - Brockholt Rd

Lr Cambourne - Woodfield Ln

Gt Cambourne - Morrisons

North Route

Elsworth - Brockley Road

Knapwell - All Saints Church

Boxworth - School Lane

Dry Drayton - High Street

These buses are for local residents only – please do not travel to these locations unless you are a local resident and have received mail communications. Traffic management teams will be monitoring these areas. 

There is no pedestrian access to Bourn Airfield car park or the festival site. If you are not taking a bus, you may cycle to Bourn Airfield and secure your bike there. Any vehicles and bicycles are left at the owner’s risk. 

You can stay over on site for the whole weekend. Book a ‘Weekend With Camping’ ticket to access the campsite and bring your own tent. Includes wellness sessions in the morning, and after dark entertainment once the main arena closes. 

Toilets & showers are free of charge. There are also food traders offering breakfast and coffee in the campsite.

Pre-pitched tents and glamping packages must be booked separately as add-ons to your main festival ticket. 

Live-in vehicle passes / pitches (campervans or motorhomes; no caravans) must also be purchased separately.

Head to Tangerine Fields website here: https://www.tangerinefields.co.uk/festivals-events/cambridge-club.html for all pre-pitched / glamping packages.

You will be asked to leave the campsite at 12pm on the Monday after the festival. For more info, head to the Camping & Glamping page: https://www.thecambridgeclub.co/tickets/camping-glamping