Beacon Park in Lichfield
Friday 3rd September 2021
3:30pm til 11:00pm
No age restrictions
IBIZA PROMS IN THE PARK... FRIDAY 3rd SEPTEMBER at Beacon Park, Lichfield
Review of Ibiza Proms in the Park
Queued 1.5 hours for drink & gave up
Would you recommended: No
The bar was an absolute joke. We waiting over 2 hours to buy a drink - you needed more bars on if youâ??re going to have an event with that many people!
Would you recommended: Yes
Not what was advertised. Currently in the process of complaining.
2+ hour ques for food and drink
Not enough bars, queues too long. Other than that it was brilliant
Queues were too long for the bar spoilt the event as an hour plus for food and drink!!!!!!!!!
Absolutely awful! Waited 2 hours for a drink!!! Never got the food we
Â£100 wasted!! There are a lot of very unhappy people tonight!
Terrible organisation. Someone has made a lot of money out of tonight. Appalling!!!!!
2 hour queue for beer after 7.30
Couldnâ??t get food
Not enough security
Not enough toilets
It just needs organising properly
Great event all in all. Was a nightmare queuing for food and drinks even though weâ??d paid extra to have a more privileged service but all in all the atmosphere and music made the event great!! Iâ??d go again!
Amazing music from start to finish
Queues over an hour wait for a drink, ridiculous
What could of been an amazing night, spoilt by queues for food & drinks. Donâ??t stop food/ drink being bought into venue if you canâ??t supply
For everyone end of. Cannock chase events allow 2litre of alcohol much better!!
Bars - shocking
The food and bar really let it down, queues were so long.
Over priced, left within 20 mins, 2 hour queues for drinks and toilets. Will never attend this event again!
The facilities were extremely poor. We left after queuing nearly 2 hours for a drink and still wasnâ??t anywhere near getting served. There were not enough toilets. I was so disappointed and would like a refund. They ran out of food and drink. It was not worth the money at all and I would like to know where to direct a formal complaint. Iâ??ve always felt reassured buying tickets through Skiddle so was really shocked at the disorganisation. Such a shame as I was so looking forward to it.
Paid for VIP definitely not VIP. Waited 50 mins to get a table. Waited an hour to get a drink. 3 staff serving 300 in marquee. 4 tickets Â£360. Waste of money. Waited so long to be fed we missed most of show. Disappointed
Canâ??t fault the music, but organisation and queues for food toilets and especially drinks was shambolic, needed twice as many outlets to cope with the amount of people. Spoiled the night for us.
Took 2 and a half hours to get a drink.. why alcohol was banned when they didnâ??t have the ability to serve everyone in a timely manner!
It was badly organised there were queues for everything 2 hours to buy a drink. bars ran out of drinks we And others in the venue were appalled it was grossly over sold
Understaffed!!!! Not enough bars, waited 2 hours 30 minutes for a drink. Absolutely disgusting didnâ??t even get to see the band stood in queues all night. Massive refund required!!!!
Fab event. Amazing music and great atmosphere
Nice atmosphere, but â?¦.
No warning we couldnâ??t take alcohol,
and then bar queues were ridiculous. Why was there a sound check at 8.20!!?
Main music didnâ??t start till 8.30, although it tickets 7.30! No MC so nothing was announced.
Vivienne Hamilton-Wrig ht
The queue for drinks was ridiculous! Had to queue for 1hr 50mins. Crazy!
Ashley Marc Robertson
Music great venue brill and atmosphere awesome but bar and food badly organised 2 hours in a queue for a drink and most bars sold out of beer. If not allowing any alcohol in need much bigger event bars. Ruined the evening for us. Should allow max of 4 cans each in to stop the bar queue
Missed most of the festival, queuing for drinks 2 and a half hours. Absolutely shocking people left because of this. Yes The music was good but we all missed most of it. never again! very very disappointed. we purchased Balearic tickets to hopefully get a better bar and toilets. frankly it was worse. Worst run festival I have ever been too. However credit to the food guys handing out the complimentary Burgers they were epic! so sad as they said due to miss management from the promotors they actually made a massive loss. Suck a shame all the staff at the festival were lovely and got nothing but angry people!
Such an incredibly poor evening. The event was totally oversold and the facilities couldn’t keep up with the sheer volume of people.
I was completely unable to get anything to eat or drink despite spending several hours queuing. The whole event was an absolute shambles and the organisers should be ashamed.
Queues were ridiculous. 3 hour wait for the food, dreadful. Spoilt the entire night.
Sort it out!!
Poor organization of drinks! Was not allowed to bring alcohol, fair enough. But to only have 4 bars on site was ridiculous. The longest queues Iâ??ve seen for a bar. Over an hour we waited for a drink and didnt get half way in the queue.
Very poor showing from organisers, but didnâ??t spoil our night. Music and production were great.
Next year get more bars or let people bring own booze!!!!!
Wait for the bar was ridiculous. Wonâ??t be coming back. Although canâ??t fault the orchestraâ?¦other than that the worst money spent for a ticket
the queue for the bars and food was unreal, 2hrs in a queue for a drink is unacceptable.
I queued over an hour and a half to get a drink and gave up !! The music was great but the drinks outlets were awful so sadly I left early as we were so thirsty . It would of taken at least another hour before we would of got served . I would of been happy with one drink . So disappointed with this as I couldnâ??t take anything in eg soft drinks . Needs to be addressed for next year .. very poor for how
Much I paid for my ticket
Great music and atmosphere but queues for drinks and food were appalling. When tickets are pre-sold then the facilities should be better planned.
The queues for drink and food where crazy!
Queues were awful. We didn't drink once inside venue. How can yoi stop people.taking in drink then make them wait over 2 hrs to get served. No acceptable shame really as could of been a really good night.
Music was great, but sound mix was awful. Over 2 hours to que for drinks to then be told no alcohol. Paid for sunset strip tickets but couldn't get through the crowd to get to the area. Why place the entrance in the centre of the crowd I will never know.
We waited 2 hours to get a drink! Got there at 7pm didnâ??t get a drink till 9.15pm! At this point the bar we waited at had run out of beers ciders and wine. There wasnâ??t enough bars to cater for the amount of people there, or food my friend waited 1 hour for chicken an chips! By this point most of the night had passed. We missed most of the music waiting to be served. I feel it was a complete waste of money to stand in a field. I feel the organisation for catering for the the amount of people going was awful. I met 4 other friends there and they after 1h 30mins because we were waiting so long for a drink, they were cold wanted a drink and hungry. Â£27.50 was a lot of money for a rubbish night out I wouldnâ??t do this again. I will make a complaint, as I am very dissatisfied with this night I was really looking forward to it.
we came to the event at 6.50pm after work. we joined a queue for a drink straight away and at 8.50pm we were still no where near the front. at which point they had sold our of beer, wine and cider. we left the venue at 8.55pm and came back to our local. what a waste of Â£30 each, we WILL NOT RETURN
Extremely poorly planned and not enough catering facilities for the numbers of attendees. Ridiculous two hour queues for food, and a further 1 hour 45 mins for drinks so we ended up giving up on the idea of eating or drinking at the event. As a result I wouldn't go to another event by these organisers.
Music and atmosphere was great. Spoilt by the length of the queues for food, drinks and toilets
Catering facilities not adequate. Too much time queuing for food/drinks!!
Service was sooooo slow!
2 hour queues for drinks. 40 mins for toilets. Ridiculous, spoilt the night.
Would you recommended: ?
Honestly, Proms in the Park hosts a much better atmosphere because its FREE. Dire underestimation of vendors, food and drink. almost total absence of bins, why no recycling when so many plastic cups are used? The artists were superb but the rest, can't blame the vendors only the organisers and you've severely let Lichfield down. This was terribly done. Nobody pays to wait 2hrs+ in queues, and to be told they'd run out as well. Limited drink options. No local brews. So many lost opportunities. A shame you've turned one of the first post covid events into a shameful cash cow trap. Serious re-think if you look to do this again.
Bought tickets for sunset strip but everyone was climbing over the fence, not great
Good orchestra and DJ sets! sound balance for the orchestra was better after the interval as couldn't hear the vocals well for the first half. Ppl were mostly queuing for food and drink though! our friends queued for 2 hours! apparently they ran out of booze and long waits on food too- NOT GREAT!
We left after less than an hour after realising the queue for the bar was at least 1.5 hours!!! It spanned the length of the field.
Poor facilities for the thousands of people in attendance.
I have spent half of my evening if not more In queues for drinks and food it's spoilt my night as no time to enjoy the entertainment there needs to be more staff ir more vans or just limit people to drink they can take instead of just banning it to reduce the queues maybe! very disappointed as I've spent 30pounds to just queue most the night!
More beer tents - over 2 hours waiting for a drink!
We arrived at 7pm with Balearic tickets, queued up for 2 hours and 20mins for our first drink and were still at least 20 people from the front of the queue when we left as were told there was no food left and the drinks were running out.
This is by far the worst organised event I have ever attended.
Value for money, absolutely zero, as people without tickets sitting in the park with their own food and drinks had more fun. All we did was stand in a queue for 2 hours and 20mins (without any refreshments or food) so decided to give up and go into Lichfield.
Why were we asked to pre order food? We didnâ??t even receive any food.
Very poor organisation and that is being kind from a person who never complains.
Very disorganised from start to finish, had to wait over an hour to get drinks even when paid for VIP tickets and pre ordered drinks?! Waiting staff were very rude and couldnâ??t careless. Really disappointed and not worth the money paid!
We arrived at 19:00 and queued for 120 mins for food & drinks. In a bid to cut time we separated our group to different counters so essentially spent that 2 hours all apart. We got two burgers after 90 mins, but our friends in the drinks queue were still not even halfway. It was this point we just left. Â£150 to stand in a park and then pay Â£22 on 90 min burgers to not have a drink is absurd. Whoever planned this event needs to rethink their career. Marketed inaccurately, badly managed and a waste of time.
Ridiculous queues for food,drink and toilets put a dampener on the night. Music was great though
2 hours queuing for a drink? The organiser is not very good
I think Diane Abbott organised the numbers for the toilets and bars
After arriving and queuing to get in we joined the queue to purchase drinks which took over 2 hours!! We spent more time in queues than we did enjoying what we had paid for! Absolutely diabolical. Most of our party left and went elsewhere. Waste of money!
Fantastic great to see all the youngsters out enjoying themselves, not one bit of bad behaviour all night brilliant
Music was great but barely got to enjoy it because the queues for drinks were overwhelming. These also spoiled the atmosphere as hundreds of people were standing around at all times.
A great event but be prepared to queue for everything.
20 mins for the toilet and 1hr 45mins for overpriced beer.
The music and orchestra were fantastic. Unfortunately though the practicality was not thought out. The lack of toilets and queues , the bar queues both awful. We had to leave because I was waiting in a queue for the ladies loo for 25 minutes and couldnâ??t get a drink for want of trying. Will be asking for my money back!!
The queues for drinks and food were totally unacceptable. 40 minutes queue for a drink and waited 90 minutes for pre-booked food that we had to wait 30 minutes in a queue to re-order!
Mr Sam Freeth
Massively understaffed at bars unless you were a VIP. 4K people not many bars,
The orchestra was great but spent 2 hours queuing for drinks which really ruined the night. Food queues were just as bad. Whoever organised the event did a poor job. No bins, limited vendors, clearly didn't understand the numbers of tickets they sold versus amenities. Would not recommend
Piss poor organisation and itâ??s like the people in charge havenâ??t run a festival before as place was totally understaffed and not enough bars and food outlets for the amount of people who had purchase tickets. People had been in queueâ??s for over 2 hours is massively unacceptable as areas meant to be for Vip, Balearic and sunset strip had people coming and going who hadnâ??t purchased tickets. Security staff totally overwhelmed.
Had to wait over 2 hrs to get a drink, not enough bars or toliets
The music & atmosphere was fantastic! However the queues for food & drinks let the evening down slightly. Maybe more stalls for next time ð??ð?»
Absolute chaos!!!!! We brought Balearic tickets got there at 7, took over 2 hours to get a drink in the bar!! Music was good but in my eyes a waste of £50!!!!
Needed double the amount of bars.. don’t know why they made such a fuss of saying no alcohol or food allowed as this would of made it a great night!!!
I would recommend the music but the organisers need a wake up call!!!!
The music was fab however I was in a queue for drink for 2 hours so was unable to enjoy it. When we got to the front of the queue there was no beer or cider or wine left so ended up leaving early and going to the pub. Really disappointing as lots of reviewers said if you are going to stop people bringing drink in you need to be able to keep up with the demand for drink.
The music was absolutely amazing and the ticket price was reasonable. Unfortunately the poor facilities let what would have been a 5* event down. 1.5-2 hours to queue for a drink is unacceptable considering we were allowed to bring our own. I would go again as the music was so good in the hope that the organisers learn from their mistakes!
Horrendous. Spent 3 hours at festival either queuing for food or drink, couldn't enjoy event. left early to go to local pubs like many more. Can honestly say i have never been to an event that bad. Such a shame as music was good. Deserve a refund.
Extremely poor organisation minimal security for volume of people.
Not really VIP area when everyone allowed in to use toilets and bar.
Queued for 2 hours for drinks
Didnt receive food
Spoilt the evening
Impossible to get to a bar, impossible to get to a toilet unless these things improved would definitely not go again
very poorly organised, ridiculous to have to queue for 2 hours for a drink, didn't get to eat as couldn't face another huge queue. Very disappointed as music was great but didn't spend money to queue all evening. Won't be going again ð??¡
The whole night was great the only disappointment was how big all the queues are for drinks taking over 2hrs which is ridiculous, not enough vendors for the amount of people inside, you could literally spend your whole night in queues instead of enjoying yourself.
It pains me to say it, as I really wanted this to be successful, but it was horrendous. The queues for food and drink were at least an hour or more so we didn’t bother. Security argued with me about bringing in a sealed bottle of water (despite it saying on the website that was allowed), I’d have died of thirst if I hadn’t got that with me!! Bands and DJ were good but felt the classical stuff should have come first and then the band but that’s just personal choice - although it may have helped with the atmosphere. The organisers did nothing to create an atmosphere and so many elements were so badly thought out. What a shame - won’t be returning to any future events by them….
The same as every other review on here! Paid for tickets turned up queued and left as still no drink after 3.5 hours… quick enough to get your money and say no food & drink allowed even though the proms tonight you can take in what you want???? Shocking waste of money and complete waste of an evening standing g in line with thousands of others!!! You must have made a mint from that event????? Fuming as was really looking forward to it after a crappy year of covid!!!!
Queued for over an hour for a drink. Poor planning, ridiculous queues how can an events company be so incompetent?
The music was fabulous. Particularly the live band and orchestra. However the drinks queues were horrendous. If you are going to stop people bringing their own drinks in, then you have to cater far better for a Friday night. Didn't even have one drink due to the 2hour wait in the queues. Instead of a really enjoyable Friday which I paid £54 for two people for, I ended up angry, and resolved to never attend again. Not good for business skiddle...
Music was great but the ques were terrible. My wife cued for 2 hours for door, I cued for 2 hours for drink. Completely ruined what would be a good night. Awful considering drinks were banned and confiscated, should at least be prepared to serve people drinks and food. I know people who left, such a shame. Tempted to ask for a refund, basically paid to go and listen to some mucus whilst standing in a que, on my own and pay more money for the privilege. Gutted. I wonâ??t go again if there is another one
Great atmosphere & music, setting was lovely but let down by minimal toilet facilities and over an hour long queue for drinks
Should have been an amazing night. Music was great but terrible organisation! A ban on taking drinks (alcohol or non alcoholic!) with then a 2+ hour queue is unacceptable. More 2+hours of queue for food meant we missed most of the atmosphere. Spent the night in a queue listening to the music rather than enjoying the night! Need a refund!!
Just glad we didn't get VIP tickets as they had similar queues! Ridiculous!!
Had the best time at the event! Despite arriving later on we still felt part of the atmosphere, the music was 10/10!! Although we did have to que 2hrs for a drink ! Would definitely go again!
Fantastic evening but lots of work for the event organisers to do for next time. Over an hour queuing for drinks and food is unacceptable and took the pleasure away a little from the night. Will certainly go again next year knowing what we do now and will prepare accordingly but lots of for event organisers to work on.
We queued for an hour and a half for a drink and we pre ordered food which took 3 hours. The staff openly admitted they hadn’t a clue what the plan was. Really disappointing it’s the worst event we’ve ever been too. 3 people running a bar for hundreds of people! Poor organization. Feel cheated out of £109 for tickets let alone the ticket price of a drink!
Amazing night only downfall is the queues for drink. I think you need to look at the bigger ones like classic ibiza where you are allowed one bottle or 4 cans inside just so queue times are less. We only bought one drink in the end as took over an hour. Whereas if people have been allowed some inside queues would be reduced meaning people could get more drink. There would be no loss of money as people still want drink and last night no one could get very many.
Needed more staff/bars as queues far too long, music was great, food really nice, overall a good night out
The food and drink queues were horrendous, completely took away the enjoyment of the evening. Don't tell people they can't bring their own food and drink if you aren't going to cater properly for them!
Stephen Gordon Harrison
What a absolute piss take that was to get a drink : the queues were like forever .
The organisation of the event was horrendous they made a fortune last night and gave nothing back in return.
The orchestra was really good.
It would have been nice to have had fireworks at the end of the night.
Terrible 2-3 hour queue for a drink, very poor event
Need to refund all that attended
Bars bars bars bars. Great time but the ques for drinks was shocking. More bars and staff were needee
Such a shame, great music terrible organisation. 2hr wait for pre ordered food. Not enough bars 1.5hr wait for a drink.
Disgusting completely ruined our evening bar que’s for up too 2 hours long could not enjoy the fabulous music with friends as stuck in que’s for bars or toilets was a shambles . There were just not enough facilities to accommodate the amount of people. Never again
Last night was our first night out together since having our daughter who is now 2 1/2 years old. We hired a babysitter and have been looking forward to the event, including all of the food and drinks that you advertised.
Sadly we spent the entire night in a queue. It took well over 2 hours to get a drink. We arrived at the event in plenty of time, and had not taken any food or drink with us as we were under the impression that we’d be able to purchase it (and we’re forbidden to do so). We didn’t get any food at all as the queues were ridiculous, as were queues for toilets. We managed to get a drink after well over 2 hours, by which point we’d missed much of the event and our excitement and enthusiasm had somewhat waned.
This could have been a great event but the situation with the drinks was a farce. The organisers really should have realised early on that there were no where near enough bars for the amount of people attending. Such a shame as could have been a really good event. I definitely wouldn’t go again unless there were some big changes put in place to rectify this.
The actual venue was a great place.. Beacon Park. But the lack of bars was terrible. All that emphasis on not taking own drinks in meant average queue time was 2hrs. Then half to 1 hour for toilet. I saw barely any of the event. Definitely would like a refund
I’m glad I took my own food but annoyed an unopened bottle of lemonade was taken off me when the queues to get a drink were massive! People were there with kids!!! Need to put on more bars next time. Also lost my denim jacket so if it’s found let me know!!!
The event was ruined by the time it took to get drinks and food. I arrived at 18.15 and queued for over 2hrs to get a drink which was totally unacceptable!! It killed the atmosphere for the first few hours of the evening. On a positive side the music and orchestra was amazing ?
Absolutely brilliant night the group, the dj and the orchestra were fab. Only one criticism, the queues for the bars. Not nearly enough bars to accommodate the crowds.
Worst event I've ever attended, left at 9pm due to queuing 2 hours for a drink to then be told they had ran out of beer. 40 min wait for the loo, didnt even attempt to get food as ques were over an hour. Im sure the orchestra were great but we didn't stay to see them
Not very well organised, huge queues for a drink and very expensive.
Only told about the no alcohol and no liquids after the tickets had been purchased.
Very badly organised
2 hour que for the bar, 3 hour wait for food, hospitality very badly organised, such a shame
Mrs Marie Adams
Very enjoyable night, good mixture of people, well organised too
Such a shame a great evening of music was spoilt by huge queues! 2 hours half my party spent getting drinks of any kind not just alcohol not what you want when you’ve spent £27 on a ticket! 45 mins queue for the toilets! Water took off me by security!! Told them to smell it but refused!! Can’t even bring soft drink in! I appreciate it takes a lot to organise but it was a shambles!! Lots of people leaving early! Get it sorted otherwise people won’t come back!!
Charlotte Anne Presslie
The queues for food and drink were ridiculous.
Spent most of the night in queues and not with my friends
How can I get a refund please?
The queues for the bars were ridiculous. More than the majority of festivals I have been to the queues are big but not to that extent but that will not stop us going again as the music and venue are just amazing.
I’d like to request a refund
Spent half the time queuing so missed most of the music. 8.5k people going. Event organisers didn’t put enough food and drink on to cater for everyone.
Shame as it would have been great.
Had an absolutely fantastic time. We luckily were able to arrive early so missed all the huge queues for drinks / food, and were set up for the eve pretty early, but I wouldn’t have wanted to queue in those massive queues for drinks had we arrived later. Would also be great if there was more toilets as there were massive queues too for these. Other than that (which didn’t effect us due to arriving early) the music, setting etc was brilliant.
The organisers and directors should be held to account for such a poorly organised event and need to take full responsibility for the poor feedback and negative reviews.
Lack of adequate toilets , not enough bars … queues were huge and cast a large shadow over the night. Fair was cash only… no access to leave venue to then get cash.
Not allowing customers to bring their own drinks but then allowing customers to bulk buy from the bars was clearly an imbellic move.
I intend to write to the directors and demand a refund as they failed to deliver the full event experience as promoted.
The music quality was great but when you only enjoyed it for minutes not hours due to having to spend time queues it pales into insignificance.
Happy to be approached for further comment.
I think everyone should be offered a full of partial refund at least after last night.
I paid for 6 tickets just under £30 each to stand in a field queuing for a drink for over 2hrs to be told what I wanted had sold out by 8:30 and the drinks we did get were flat. What did we actually pay for? Everyone was unhappy and fed up, the mood was flat because people had waited for food, drinks & the toilets (no locks/toilet paper) I’m struggling to see what we paid £30 for? The band were amazing but completely let down by everything else. We arrived, put our chairs down and got in a queue then we had less than 2hrs left - by that time we didn’t want to walk around or dance because we were fed up so we sat and drank our drinks then went home.
People should’ve been able to take a limited amount of alcohol & their own food especially as what was on offer didn’t accommodate the amount of people there, not even close. What a waste of money so disappointed :(
Great venue, unfortunately not very well organised ! There were not enough vendors selling drinks , queues were upto and hour long which when you can’t take your drinks is not acceptable and spoils the evening having to wait whilst you want to watch the even taking place
The event was so poorly organised, to the point where it was chaos and really put a damp squib on the evening. Massive queues for bars, food & toilets and I mean massive 2hr waits were the norm. Glad I didn't pay for a vip upgrade as people didn't get food or drinks that were preordered, lots of very unhappy people.
The music & the atmosphere was amazing but the queues meant we weren't able to fully spend time with friends we hadn't seen for months due to covid. Very disappointing.
If the same management team were in charge I would 100% not go again. Having been to many festivals simply put cans of beer, c**ktails & wine behind bigger bars or allow people to bring a small quantity of alcohol to take pressure off bars.
Potentially an amazing night ruined by poor management, organisation & security.
Pre ordered food not available
2 hours plus wait for drinks only to be told none of the drinks we wanted were available
45 minute queue for drinks on the vip gent despite pre ordering!! Table booked at 6.30 starters not out until 8.30 & incomplete at mains 9.15. Salmon had ran out and we were short of a beef main. Again we had pre ordered our food?! In the end my friend and I shared a main & left hungry!! We missed most of the music as were stuck in the tent for 2hrs waiting for food. With the exception of 2 people the waiters were clearly given no direction and seemed to have no idea what they were doing. Not their fault at all in fact we felt sorry for them.
Fantastic performances completely ruined by the lack of organisation of the catering. 80min queue’s for drinks. Queued for an hour to get food only to be told it had ran out! Overflowing toilets were beyond disgusting and given the current climate a complete health risk…
I’d spent the previous weekend at a festival with a capacity of 19k and didn’t wait more than 15mins for food or drink and toilets were spotless.
BIG disappointment for the whole family who were out to celebrate a 40th birthday.
The performers were fantastic but the event was let down by poor organisation. Bar queues were well over an hour as there simply weren’t the facilities available to cater for the number of tickets sold.
Music great - queues horrendous. If you don’t allow people to bring their own drinks, then you MUST have sufficient service. Poor, poor, poor. No excuse whatsoever! Allow folk to look after themselves if you’re not going to do it properly!
Music was great! Loved it being in the park!! But as all the other reviews the organisation was horrendous! It doesn’t take a genius to see if you have that many people attend and tell them they can’t take drink in that they will have to put a lot of bars on to accommodate everyone!! Someone made a lot of money on this event! Shame on you!
Can anyone tell me how we find out who to complain to as skiddle seem to be the only organisation showing?
The event was so poorly organised. We paid a higher rate for seating and food. They just threw food at us, not knowing what they were serving to who. The tables were supposed to be allocated but was a free for all. The bars did not cater for the volume of people and had 3 staff that didn’t know what they were doing. We spent most the evening queuing which ruined everyone’s mood for having a good time.
We didn’t enjoy it at all.
The event had long enough to get it right, they knew the volume of people and they even had the pre-orders of food.
Organisational was absolutely shocking…. Missed most of the show queuing for over 90 minutes at a time for drinks. Complete waste of money
Amazing night VIP package was awesome food was amazing
Utter shambles of organisation though.
Booked Balearic with a “meal” waited 2 hours even at free pre ordering. Cold and burnt, took it back, another hour wait.
3 hour ques for the bar, event totally ruined by poor food and drink. Waited months for this. Spent most time waiting for drinks and missed most of the band.
They knew how many were coming and to have only 5 bars is a joke. No way they could keep up with demand . Refund please
Great music and venue great however if you are not going to allow alcohol make it readily available with more bars more staff , we left at 9.30 , shame xx
Fab music and fab atmosphere. Shame the lack of bars meant people queuing for 2hrs to buy drinks ! Definitely needs reviewing and organising more efficiently for next time.
Terrible event. Complete lack of provision of bars or toilets, meaning queues were 2.5 hours for drinks and 30 mins for toilets. Missed most of the show as standing in queues. Even those who prebooked food had terrible service times. Blatant profiteering. Will be requesting refunds.
Absolutely fantastic atmosphere and the music, band and orchestra were fantastic however the lack of venue organisation really let the whole thing down. We were meant to be a group of people going to enjoy and watch together however with a queue for a drink over 2 and half hours long it was impossible to enjoy together. Plus some of our group left as they waited over an hour in a queue which didn’t move! If you won’t allow people to take their own drinks you have to make sure you cater for enough bars and staff for the 24,000 people there. This really let our night down and unless this is addressed I wouldn’t go again
What a waste of my time and money!! Absolutely ridiculous queues of over 2 hours to get food and drinks! Thousands of tickets sold and only a handful of bars available! Seems like you was only interested in selling tickets and getting as much money as possible and not a single care about customer satisfaction!!! I will never attend one of your events again.
Queues for the bars were taking upto 2 hours to get drinks I feel this let the whole experience down and could be easily rectified with either more or bigger bars.
A complete disappointment. The evening was wasted queuing for over 2 hours for food and drinks, music was late to start and so many people left and went into the nearby town for the same reasons
The queues were so long for drinks and food that we didn’t even buy anything. Such a shame because it could have been a really good night. It was a waste of money. We ended up going to the pub instead and know several other people that did the same. An hour and 45 mins for a drink is ridiculous. It could have been so much better organised - there’s no reason for it to have been like that.
Music was great but organisation was terrible. Not enough toilets, not enough venders to get a drink, queues were 1-2 hours for food, toilets and drink- so gave up with all 3 and left early. Had friends in VIP who will be requesting a refund.
Queued for nearly 2 hours for a drink! More bars needed and more bar staff for the amount of people who were there.
The music was amazing but queuing for 2 hours for a drink and nearly an hour for the toilet was absolutely horrendous! Didn’t actually get to see most of the performances because of queuing and then most of the venders had run out of alcohol! We wanted to get food too but didn’t dare start queuing again because we’d miss even more of the event!!
We paid so much for tickets and what did we even pay for?! No idea!!
An excellent evening, great music, great vibe, but the Q’s for drinks was an absolute joke, 4hrs for a beer, if you’re not going to allow alcohol in you need to meet the demand!
Miss L J French
Two hours queue to get a drink! Appalling. How can I request a refund???
Has anyone managed to find out how we can request a refund from the organisers yet?
Music performance great
Food drink and toilet facilities appalling.
Waiting in line for TWO hours to order drinks.
Walked out in disgust.
How do I claim a refund for a wasted night??
Great night out and lovely people / atmosphere - few logistical / planning issues which I’m sure the organisers are aware of and will improve year on year
The orchestra were amazing , the sound could have been a little crisper
Lovely idea but not enough places to buy drinks. Massive Long queues! Wait over an hour ruined the evening. People smuggling own drinks in wish I had done the same as the venue hadn’t catered enough for the amount of people attending
Excellent night and venue
2 hour queue for the bar and an hour for any food, good event but the planning around the entities was way bellow an expected standard!
Amazing event - let down by the queues for the food and drink.
We had to queue for 2 hours to get a drink. Given you couldn’t take anything in kids had to wait for a soft drink and adults had nothing also. Very poor in terms of size of drinks set ups.
Over priced tickets and very poor service
Food when it arrived was great and music was brilliant but not worth the money
Had an amazing night
Very well organised
Maybe need more bars as the queues were massive for food and drink
The music and atmosphere were amazing BUT this was severely impacted by the lack of bar. If you did not want ticket holders to bring drink in you should have catered correctly. You knew how many tickets were sold , queuing for 2 hours to get there and there be nothing but lager is unacceptable.
At the very least you should be giving a part refund.
You also need to make an urgent statement
The venue & music was brilliant. The facilities, however, were unbelievably very very poor.. I'm sure many people will review they were standing in a queue for more than 2 hours to get a drink. Please please, if you do an event like this and do not allow alcohol to be bought onto the premises then you should absolutely provide the facilities for people to purchase one. We left early because there was no atmosphere whilst standing in a queue - very disappointing.
Ant Herriotts-Smi th
Amazing atmosphere and music but drinks queues 2 hours is crazy!!
The lack of bars but selling 10,000+ tickets meant queues were an an hour minimum. Terrible thought process to not allow alcohol in plastic bottles or put more bars in place. Wouldn’t go again for that reason.
Absolutely brilliant night... Food wasn't all that but the music and atmosphere were spot on... I'm definitely booking tickets for next year and getting more friends to come... One big Party xx
You’d have got full marks if you’d sorted out the drinks! Some people I know queued for 2 hours and they’d run out when they got there!
Either sort enough venues or allow some drinks in!
Plus you need to allow re-usable water bottles! Mine got emptied- it did only have water in- he could have smelt it was just water! Plastic water bottles are not environmentally friendly!!!
The worst organised event I have attended. 2 hours to queue for a beer then told they had run out. No litter bins.
Really great event. Fab music from DJ's, orchestra and the band.
Food stands were varied and super tasty.
For future events, could do with more bars as the queues could be 30 minutes long to get served.
The music was absolutely amazing, both the band and the orchestra. No denying that there were nowhere near enough bars, so we decided after the first round of queuing to just enjoy the music and spending time with friends. If they sorted out the bars for next year, would definitely go back for the music.
Spent 2 hours queuing to get a drink to then be told it's cash only. Badly organised
Spent over 2 hours in the queue for the bar so missed most the music and being with friends
Great music lovely park and set up when it was empty. Terrible organisation queues 1.5-2hours long and pre ordered pre paid food was not available
Just terrible would def never go again and would ensure no one I know ever does either
The only problem was the queuing for the drinks and toilets , they need to sort it out
It would of been a great evening only the queuing for beers for over an hour each time was just horrendous!! It totally tarnished the evening. The bars serving alcohol were hopelessly Inadequate for the amount of people there. This was the feelings for everyone I spoke to. I suggest you allow people to take a limited amount of alcohol in for that event in future (as Trentham Gardens do for their events) or a selection of pop up bars selling cans of larger for a much faster service.
There needs to be enough bar and food provisions for the amount of people that were there! 2 hour queue to get a drink was absolutely ridiculous, and really put a downer on the whole experience - luckily we met great people in the queue which made the wait more bearable!
Luckily we had eaten prior to entering the venue as there’s no way we would then want to queue again for food after standing for 2 hours to just get a drink!
After finally getting a drink we were able to spend the last couple of hours enjoying the music and atmosphere - which was great - just a shame the organisers fell short of providing adequate provisions for the amount of people attending.
Either allow people to bring their own alcohol or provide enough bars and food outlets!
Horrendous queues for both drinks and food, hours of queue meant we missed most of the event.
Fantastic music but they made a huge mistake with the drinks. Either allow people to bring their own or supply enough services. The queues were a joke and forcing people to leave
The event was great but there was not enough beer tents, queues were 2 hours long, staff don’t have a clue, more tents for faster service and this would of been a top event, if not let people bring there own beer like every other festival in the uk
What an absolute joke of an event.
After half an hour of standing in a queue for food and not moving anywhere we gave up and went into Lichfield to eat. The gate staff said we weren’t allowed to re-enter so we couldn’t even go back to listen to the music later on. £60 wasted. Feeling very ripped off.
A friend stood in the drink queue for 1.5 hours, got to the front and they’d run out of beer.
If you aren’t going to allow people to bring their own drinks in (not even soft drinks!) you need to ensure you can accommodate everyone.
It had the makings of such a good event, just very poorly organised.
Great day, good atmosphere. Well organised event.
Had a good night but stood in queue for 2 hours for a drink. Could still hear the music but felt I missed out on dancing and the atmosphere. I would come back if we were able to have a limit on alcohol. I know it's not all about drinking when these things are put on, but helps to have a few. Music and orchestra were absolutely brilliant.
Absolute shambles. Couldn't buy any drinks due to horrendous queues. Had 3 kids with us who didn't have a drink all night! Really angry about this and would like to know how to make an official complaint. I would like my money back!!
I loved Ibiza proms in the park. I know I haven’t recommended but have given good star ratings. Read on for why. Music, atmosphere ,venue all perfect. However I felt the prices were a little steep. My MAIN COMPLAINT is the length of queues and wait time to get a drink. Well over an hour before even getting served. To then the bars run out of beer and Prosecco when waiting over an hour. If any bars had any left again the queues were horrific. Not like you could join another queue and get served within a reasonable time. I feel this event wasn’t catered for the amount of people present. Other than this it was a fantastic day/ evening.
Music great and having events like this in Bracon Park is brilliant
Unfortunately not enough bars/food vendors to cope meant a 2 hour queue for a drink and no time to attempt to eat. Few friends got a heads up of this and bought own drinks in - sadly we didn’t!
Needs rethinking for next time
Although the venue music was superb. It really did spoil alot of people's night how long we had to queue up to get a drink. We didn't really want to spend time queueing instead of what we payed for which was to see the event instead seeing a long queue for 2 hours.
Music was absolutely amazing & everyone was dancing & having a great time! However, the amount of bars was a massive let down, there was simply not enough for the amount of people at the venue. We waited 1 .5 hour in the queue to get drinks, then later on in the night we waited 40 mins again to be told
There was absolutely nothing left which was very very disappointing. Next time, either more bars with more stock or BYOB. Such a shame as the music was great, but the wait for drinks and food was very disappointing.
Nichola Haywood Davies
I didn’t even go, but reading the reviews I think I’m glad I didn’t!!! Should have let people bring in own drinks.
Spent most of the night in a que to get a drink. If your not letting people bring their own drink despite 27 quid entry fee make sure you have enough to supply demand.
Absolute shambles, arrived to be met with queues everywhere! Joined a drinks queue 2 hours we waited and still prob with another 30 minutes to go they announce they have run out of drinks. We left the event pointless staying to be stood without a drink all night. Couldn’t even get a soft drink anywhere as more waiting at all the food stalls. Not enough toilets absolutely disgusting organisation.
What I saw of the orchestra from the queue was great I would have loved to have seen it and enjoyed it. Complete shambles refunds need to be issued
Music was great. But organisation of event terrible. 2hrs wait in queues to get a drink, almost 40 mins wait to use porta loos. People should have been allowed to bring there own drinks. Drinks where overpriced and crap.
Most people where walking out early because you just could not get a drink. We left early to go to the pub. Would not recommend this to anyone. Shame as the music was great and the performers where great.
Poor event- really long ques for food and drinks! Not enough bars or food outlets. Expensive considering the normal proms is free and you can take your own drink into the event
Ibiza proms in the park was a fantastic event with great music and a fun atmosphere.
What I was appalled by was the queues for everything... food, drinks and toilets. A 2 hr queue for a drink is ridiculous!
Disappointing orchestra i thought the djs better.
Food was good but the main problem was getting a drink.......impossible could queue for 90 mins.
Let people bring their own next time.
The music was amazing, really amazing. However, the queuing was absolutely ridiculous for food and drink. I waited an hour for a burger, and 2 hours for a drink. I don’t understand how this is allowed to happen when people weren’t allowed to take drinks in with them?? Shocking.
Organisation was appalling. Nothing that we paid for, except the music, was delivered.
Terrible apart from the music. The price we paid for our tickets was just really for toilets.
Very long queues and our food that was included never turned up. Won't be returning.
Only downfall to the evening was spending 2 hours in a queue for drinks, this wasn’t the best start to our day.
Such a shame that there was such a small number of places to buy drinks. The queues were over an hour to get a drink and the wait for toilets was atleast 40 mins. Spoilt the night
What an absolute shambles of an event! 55 minutes queue for a drink at the start of the evening, 20 minute queue for the toilet and then 1 hour and 20 minutes queue for a second drink - missed all the first half of the orchestra. I want a refund! There is nothing but complaints on Facebook!
Dreadful, no organisation at all, the bars ran out of alcohol and especially as they stated you cant take your own. We want out money back as we left early, appalling
Music was great but the queues for drinks was ridiculous ended up wasting our whole night queueing, only got to see the band for 1 hour - total waste of money
Great venue with good parking facilities. The only negative was the queues for the bars and food…we queued for an hour for food.
Great event although 1.5hr que for food and drink and they ran out of beer/wine early in the night ??
21/2 hours cue for a drink was crap. Got told I couldn’t bring in water. Complete wast of money. Only good thing was the DJ.
Venue being Beacon Park was great and music but the event itself was poorly organised and managed with disgraceful facilities
The queues for the bar ruined the event for us.
Music was amazing! Orchestra and singers were the best!
However... unacceptable 2 hour queue times for drinks and toilets. Not enough bars/toilets to cater for the number of people and you couldn't take your own drinks in.
Very poorly organised
Not able to purchase a drink queued 90 mins and gave up, no food left even though had pre ordered.
Paid extra for a private area with bar, ridiculous waits, not enough food and drink , very disappointing evening.
We’ve sent in a full complaint.
It was absolutely atrocious organisation. Still fuming now.
The music amazing but as for everything els absolutely terrible. We hardly saw any of our family and friends due to queuing all night 2 hours for a drink , 1 hour for food and the ladies toilets ? well I just can’t comment discussing. If you know how many tickets you have sold why on earth is there only a few bars that then ran out . Total disaster. Very unhappy people around last night.
Very disappointed in this. Would like to seek a refund, had paid £50 for ticket and queued and hour and half for drinks, then processco had ran out, waited over 2 and half hours for food which didn’t arrive, missed half of the music. Was shockingly organised.
Great music , however night ruined by the queues for the bars and toilets. I spent 2 hours queuing for one trip to the bar and another hour in a queue for the toilet. Disappointing. Should have had one or two large bar tents like usual festivals not just little stalls with 2 people serving in them.
The queues for all the vendors were ridiculous, over a 2 hour wait for a drink and almost as long to get food. Organisation was so poor. Paying extra for a ticket with a separate bar and prepaid food that you have to spend so long in queues you’ll risk missing most the show is just daylight robbery!
The music however was amazing.
This event had such potential but with 2 hour queues for drinks and food and then bars running out of everything at 8.30, long queues for toilets. I’ve been to many festivals and expect some queues but this was shocking. Hardly saw any of the performances. I’m sorry but this was a complete shambles and my group left at 9pm - as did many others.
Considering we still have a lot of covid around. You would think they would take that into Consideration!. Not enough toilets, sanitizer stations, bars, food sellers. The queues were horrendous and totally spoilt the evening, having to wait nearly 2hrs for a drink. Absolutely ridiculous!
The Ques for drinks were rediculous!!!!! Couldnt enjoy as was queing for 2 hours to find out they were cash only!!!!!!
The music was fantastic, but there were not enough drinks outlets or staff. It took two hours to queue for beers which was a shame.
Great music and venue, but that's we're the positives end. Queued for two hours for a drink.. Absolute joke. There needed to be at least 30+ bars instead of the 8 or so that were there. Same with food stalls, no where near enough... Huge queues again.. And finally hug queues for the toilets because.. You guessed it.. Not enough!!. I'd question the experience of the organisers.. It totally ruined what could have been an amazing event and made it a joke
Absolutely shambolic prepaid for food which never arrived waiting nearly 2 hours for a drink unacceptable! A letter of complaint has been sent let's hope I get a reply
Question for food and drink ran over an hour! Bars ran out of booze. Music brill but then event was poor.
Absolutely terrible experience. Queued for almost 2 hours for a drink, had to give up as they had run out of all but some spirits and c**ktails. Then queued for food, best part of an hour, then queued for 30mons for toilet. Left before the end. The orchestra were amazing, but my memory of this over inflated price wise night, will be a negative one.
Nobody from organising team addressing the multiple issues during the night, I’m truly shocked at how awful it was. Never again would I consider this night or indeed similar ones.
Due to queues a lot of angry people waiting over 2 hours for refreshments, security were moody at gate. Won’t go again.
The queues for food and drink were ridiculous, it took away the great music. If you were not going to provide enough food/drink outlets then you should have allowed people to bring their own drinks. Not even being allowed to bring water or soft drinks was ridiculous.
Would I go again, no.
Sophie Mitchell Eggington
A great event. We really enjoyed the music and food. Would benefit from more toilets and other facilities.
But a great addition to Lichfield. We'll done to the organisers.
Amazing evening, the music was great, the Orchestra were amazing! Huge selection for things to eat and drink, on site magicians entertaining us as well...overall a very safe, enjoyable evening!
Brilliant music/DJs/atmosphere- terrible set up for bar/food.
Unfortunately the event was badly organised - only two bars for thousands of people - queues of two hours to get a beer
We ended up leaving and going to town to get a drink - shame because the music was good
Ques were massive for most things especially drinks, toilets were pretty bad too. Music was great, bring back musicians but with more providers or allow people to bring in limited drinks atleast .
The music was awesome but we only stayed for 30 mins due to the ludicrous queue time for drinks. People in the queues told us they had been waiting 2 hours and then were told they had sold out of certain drinks, the vendors were told by the organisers that they had to limit the amount of alcohol on sale. Only water could be taken into the park so thr drinks situation was totally unacceptable. Such a shame as the orchestra were amazing.
Music and orchestra fab. Queues for food and drink ruined the night. Arrived at 7pm, queued for food (husband queued for drinks), still nowhere near the front of the queue by 8pm and heard drinks had run out! So left to get something to eat in town, told couldn’t re-enter the event afterwards as ‘organiser said no!”. Totally disappointed…we had been looking forward to this event for a while ??
Having paid for VIP we were sorely disappointed by the lack of VIP treatment. On arrival no clear waiting area to be directed to tables so ended up hanging around waiting to be noticed. Staff clueless which tables they were waiting on, Queue for our 'VIP' bar 45 minutes wait, the staff twiddling their thumbs could have offered table service instead. Very average Food took nearly two hours at which point we'd had enough waiting for deserts and went outside as already missed so much of the music. VIP toilets were invaded as Q's outside our area were ridiculous as well as people asking us to get drinks for them as again the Q's in the main area were an hour and half waiting time. The VIP area should have also been closer to the stage as music was barely audible so we ended up going to the main area to hear the orchestra. Definitely not worth the ticket price of £89.25 such a shame as got the potential to be amazing.
The issue came down to the organisation of the bar spent 2 hours queuing to get a drink and by the time I got a drink the event had only an hour left so in reality missed most of it. It meant I didn’t get time to try the street food as I couldn’t be bothered going into another queue.
Badly organised. Not enough bars and facilities for number of people attending. Waited 1 and half hours in queue and gave up. Daughter who travelled up from London queud an hour for food. Just greed!! Could have been brilliant as music on offer was really good. Left early as evening was spoilt.
Queue waiting times for drinks and food were far too long. Up to 2 hours is ridiculous. Need larger bars.
I’ve recommended the event as a first timer because the actual show was excellent but it was marred and completely let down by the poor bar and food service. Along with many others I queued for 2 hours for my first drink therefore missing that part of the stage performance, it was dark by the time I attempted to find my friend, who had the same experience waiting for food. There was an obvious lack of staff and facilities for the tickets sold, serious review required if repeated next year. The overall frustration did spoil what should have been an excellent experience.
Poorly organised over 2 hours to queue up for drinks then the few bars that were there ran out of alcohol!
The way in which it was advertised was like a Pete tong classical Ibiza thing it literally sounded like a dj set with women singing over it, the songs were not even that iconic Ibiza either! Atmosphere was good but only because we made it that way thank heavens for glitter and glow sticks (all of which we bought in ourselves) Already signed a petition for a refund
There was a severe lack of food and drink vendors, we queued for 2 hours for a drink, over an hour for food and half an hour for the toilet. If this event takes place again this is something that needs to be addressed as it let the event down. We ended up missing so much of the show and spending time with friends because of the horrendous queues
Amazing music, awful organisation of food and drinks, 2 hr queues really spoilt people’s night :(
We were disgusted by the queues for drinks! We played by the rules and didn’t sneak alcohol in under fences etc like other people! I spoke to John Arrowsmith who organised the event and he couldn’t have cared less as long as he was getting the money in for the event! I was bribed by the security guard with cash to keep quiet an absolute joke! We ended up leaving the event never again ???
The music, atmosphere and venue was absolutely fantastic! However, the number of food and drinks vendors was completely inadequate for the size of the crowd. Long queues of over 2 hours to order drinks to get to the bar for them to have run out of everything! We also had to wait 1.5 hours to order food. The waiting was not enjoyable.
Next time, you will definitely need a huge increase of food and drinks stalls or alternatively to let people bring in their own alcohol and food.
Event was great - we paid for vip which was absolutely not great considering the hike in price. Poor service, poor or no food, drink bar so slow, it needed better organisation.
BUT the music was fantastic so well done for that
Music was great. Venue not so good, not enough bars for the amount of people there. Can’t comment on prices as I didn’t fancy waiting on the queue for an hour for a drink. Atmosphere OK
To much queuing for drinks and toilets an hour to get a drink is ridiculous not energy bars or toilets
The orchestra were amazing but the organisation was poor, over 2 hours to queue for food and drinks then running out. We should have been allowed to bring our own food and drinks
Amazing night but not enough bars wasted half of my time in stupidly long ques
The event as a whole was great. Good crowd and atmosphere. Although my review is good it was a shock to 1000s of people as there was clearly not enough drinks and food vendors for the capacity of people. We qued an hour an half for a drink and an hour for food. We spent a 3rd of the event in a que. Not great considering tickets are 25pp
We queued for nearly 2 hours for a drink - really should have allowed people to take their own or out more bars on. A shame as it tarnished the event for us.
Drinks were expensive. The queues for the toilets and the bar was utterly ridiculous. I missed most of the festival due to standing in queues the whole night. I will not be returning.
We arrived early and still had to queue for a long period to get food and drink. Pricing was extortionate....£9 for 3/4 of a cup of ice a shot of gin and lemon juice!! However the posh dog was very good quality and not badly priced at £6. Felt extremely sorry for people who came later as queues were more or less out of the park. Was refused entry to the toilets where we were sitting as I hadn't paid for the £47 ticket!! The DJ hammez girls were good the night would have been a wash out without them as was very disappointed with the rest of the music. Overall very disorganized night and was definately not worth the ticket price when there is a free one tonight were you can take your own drinks and food
We arrived safely and easily full of excitement at 18:40 my husband joined the queue of drinks immediately as the queue was long with a friend at 21:10 he was finally served !!!!!
The bar staff were lovely but overwhelmed. I didn’t see my other friends that went for food for over an hour due to queues. When you go to an event as a family you expect to enjoy the experience with your family not have to queue for an obscene amount of time- never experienced anything like it.
What could of been an amazing event was ruined by poor organisations. Wouldn’t recommend it to anyone.
So disappointed with the facilities. Took approx 1.5 hours to get a drink which was priced at £10 each! We left after this.
Excellent music really great orchestra
I'm sure my feedback will be like most people's. 1 hour for a drink. Don't think after that I went back to the bar as it took up half of your night.
Payed for food prior, so manged to get a burger but that was an hour wait but decided to come back later when was less busy.
Was expensive ticket for what it was,especially when it's free on the Saturday.
Could do with being open till about midnight really and longer hours.
Fair rides were just for children, feel with the Ibiza feel that maybe should of put a fair for adults too.
Overall was very good, great atmosphere just needs a few changes, maybe next year if goes ahead
I'm sure the event is aware of this and will look into pricing and changes next time