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Bier Keller Newcastle Upon Tyne reviews by real event-goers

Reviews of Bier Keller in Newcastle Upon Tyne

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Showing the latest reviews from all events held at Bier Keller.

Review of Bringing back the bier

Overall rating: 4 Verified review

Unfortunately on this occasion the service was very poor. Took half an hour for someone to acknowledge that we hadn’t been served and other tables around us were being served. Also little control of the younger customers who were potentially underaged and all moving around and mixing tables.

Music Venue Prices Atmosphere

Would you recommended: No

Review of Bringing back the bier

Overall rating: 5 Verified review

Vgh

Music Venue Prices Atmosphere

Would you recommended: Yes

Review of Bringing back the bier

Overall rating: 5 Verified review

Love the place

Music Venue Prices Atmosphere

Would you recommended: Yes

Review of Bringing back the bier

Overall rating: 5 Verified review

Amazing loved it

Music Venue Prices Atmosphere

Would you recommended: Yes

Review of Bringing back the bier

Overall rating: 5 Verified review

Amazing!!!

Music Venue Prices Atmosphere

Would you recommended: Yes

Review of Bier Keller

Overall rating: 1

The female staff are really nice and some of the others but the bald bouncer who thinks he owns Newcastle has helped me to decide I’ll never go again. The way I’ve seen him speak to people before and then on a particular night the way he acted and spoke to myself and my friends when we did absolutely nothing wrong was shocking. Incredibly surprised he’s still employed, absolute horrible, power hungry man that needs reminded what customer service is and how to generally act with people.

Music Venue Prices Atmosphere

Would you recommended: No

Review of The Return of the Bier Keller

Overall rating: 3 Verified review

Venue had a very unpleasant smell and was chilly. Also did not serve food. We came here to celebrate a 30th birthday but was disappointed and left within the hour of arrival. Couldn't hear the waiter to order drinks as the music was so loud, but the song choices were OK and other tables appeared to be having a good time singing. Wouldn't recommend for older/ mature adults.

Music Venue Prices Atmosphere

Would you recommended: No

Review of The Return of the Bier Keller

Overall rating: 1 Verified review

Didn’t get to go to this event as a result of Covid restrictions in Newcastle. Repeated attempts to contact both Skiddle and beir Keller got me nowhere in relation to a refund, not even a reply, wouldn’t recommend booking in the current climate, having to go through my card company for a refund. Terrible customer services. Have a booking for cityvaults (same company) feeling it’s going to be a repeat of this scenario.

Music Venue Prices Atmosphere

Would you recommended: No

Review of The Return of the Bier Keller

Overall rating: 1 Verified review

Took over 45 minutes to get served one drink

Music Venue Prices Atmosphere

Would you recommended: No

Review of The Return of the Bier Keller

Overall rating: 1 Verified review

Refused entry for apparently being too drunk when all of my party was sober

Music Venue Prices Atmosphere

Would you recommended: No

Review of The Return of the Bier Keller

Overall rating: 5 Verified review

Superb

Music Venue Prices Atmosphere

Would you recommended: Yes

Review of The Return of the Bier Keller

Overall rating: 1 Verified review

Bouncer did not grant us entry as he said two of our group were under the influence of drugs, even though none of us were. We were not given any money back and each bouncer passed us on to the next, the bar manager was meant to send me an email with details regarding a refund, but suprise suprise that didn’t arrive either. God knows if we will ever get our money back. One particular bouncers attitude was disgusting, would not recommend going here during the current circumstances.

Music Venue Prices Atmosphere

Would you recommended: No

Review of Bier Keller

Overall rating: 3

Waited ages for table service so became impatient and bar staff said they wouldn’t serve me even though I had my hand up for 45 minutes waiting so when I questioned why they wouldn’t serve me the bartender was very rude to me and made me feel so small.

Music Venue Prices Atmosphere

Would you recommended: No

Review of The Return of the Bier Keller

Overall rating: 4.5 Verified review

Good night lots of laughs

Music Venue Prices Atmosphere

Would you recommended: Yes

Review of The Return of the Bier Keller

Overall rating: 2.5 Verified review

If you book you don’t get a table you just get moved from seat to seat despite paying...

Music Venue Prices Atmosphere

Would you recommended: No

Review of The Return of the Bier Keller

Overall rating: 1 Verified review

Overall, we had booked a few bars for the first night out in 4 months everywhere was safe and secure however this bar was not, they only thing they did that was safe was take our temperature and put hand sanitizer on each table!

Firstly, we wait 45 minutes to get our drink (on average most bars were 15-20 due to Covid) I then asked a manager about this and tried to be polite saying well we haven’t been waiting that long and she said well can you make your mind up whether you have or not and I said well if you put it like that we’ve been waiting 45minutes and she said I don’t know how long they will be and walked away. The customer service was absolutely horrendous and it was worse from the management team. The only people that were lovely and concerned was the lady on the door letting us in on the booking and then also the security were well calm and relaxed. We will not be returning as people were trying to sit on our bench which we paid for and trying to approach is which never happened in any of the other bars. For the time they were open it was not appropriate during a pandemic.

Music Venue Prices Atmosphere

Would you recommended: No

Review of The Return of the Bier Keller

Overall rating: 1 Verified review

Rubbish wouldn’t recommend at all, no music, no atmosphere. Rowdy dunks knocking everything over, wandering around and throwing themselves on the tables that weren’t kicked out

Music Venue Prices Atmosphere

Would you recommended: No

Review of Stein bier keller oomparty!

Overall rating: 3 Verified review

not much party atmosphere

Music Venue Prices Atmosphere

Would you recommended: No

Review of Stein bier keller oomparty!

Overall rating: 3 Verified review

Booked for a Christmas party only to be told when we arrived there was no show and did we want to come back the following night which was totally out of the question. As a compensation we were offered 2 cheap bottles of fizz. We had booked particularly for the experience of the show so were very disappointed

Music Venue Prices Atmosphere

Would you recommended: No

Review of Stein bier keller oomparty!

Overall rating: 4 Verified review

Music Venue Prices Atmosphere

Would you recommended: Yes

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