Bier Keller in Newcastle Upon Tyne
Saturday 4th July 2020
12:00pm til 3:00am (last entry 1:00am)
Minimum Age: 18
Stein Bier Keller is back from lockdown with a just as much oompahtastic fun as before! We know you have missed us so we have decided to open our doors
Review of The Return of the Bier Keller
Rubbish wouldn’t recommend at all, no music, no atmosphere. Rowdy dunks knocking everything over, wandering around and throwing themselves on the tables that weren’t kicked out
Would you recommended: No
Overall, we had booked a few bars for the first night out in 4 months everywhere was safe and secure however this bar was not, they only thing they did that was safe was take our temperature and put hand sanitizer on each table!
Firstly, we wait 45 minutes to get our drink (on average most bars were 15-20 due to Covid) I then asked a manager about this and tried to be polite saying well we haven’t been waiting that long and she said well can you make your mind up whether you have or not and I said well if you put it like that we’ve been waiting 45minutes and she said I don’t know how long they will be and walked away. The customer service was absolutely horrendous and it was worse from the management team. The only people that were lovely and concerned was the lady on the door letting us in on the booking and then also the security were well calm and relaxed. We will not be returning as people were trying to sit on our bench which we paid for and trying to approach is which never happened in any of the other bars. For the time they were open it was not appropriate during a pandemic.
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