We want Highest Point to be an all-inclusive and enjoyable experience for everyone and we're committed to making this happen.
We're offering essential companion tickets for customers who need to be accompanied to the festival. Please refer to the below info on how to obtain one of these.
1. Please book your Highest Point tickets as normal
2. Forward an email to email@example.com ensuring that you include the following information:
To be automatically eligible for an Essential Companion Ticket, you must be able to supply the following documentation dated within the past 12 months or with valid date covering the event:
*The front page of DLA letter with PIP letter
*The front page of Attendance Allowance letter
*Evidence of being registered as severely sight impaired (blind)
*Recognised Assistance Dog ID card
*Valid Access Card showing you require a +1 to accompany you
In addition, copies of the following two pieces of evidence are required in order to reserve an accessible parking space
IMPORTANT: We are unfortunately unable to guarantee any applications for essential companion tickets received on or after Monday 13th May, 2019.
access around the site
Highest Point takes place at Williamson Park. Head directly to the park’s website for more information here.
Williamson Park is home to the iconic Ashton Memorial and is set in 54 acres of parkland with woodland walks & play areas. The event will be held within the parkland and you’ll find that some areas within the site will be uneven. There are some hard pathways within the event site.
Disabled Parking: Please forward an email to firstname.lastname@example.org ensuring that you include the following information:
*Your full name
*Skiddle booking reference number (beginning with '18')
*Attach a copy of your evidence.
*Your car registration number
Copies of the following two pieces of evidence are required in order to reserve an accessible parking space
*Valid Blue Badge
*Valid Photo ID (Drivers licence/Passport
If you require access to the viewing platform please send an email to email@example.com
These are allowed on site!
Due to the nature of the performances, the whole site is subject to strobe lighting.
Bar and Food Credits (Highest Point Pounds)
Highest Point will be operating an improved cashless system for bars and food vendors this year. Simply load your wristband with credit (via Cash or Card) at the various topup stations in the park, then spend by simply tapping your wristband at the trader. The buying process is much quicker, reducing queues and ensuring you get fed and watered quicker!
Top-up before you go, and get 10% extra free credit on your wristband when you spend £50 or more. Refunds are available onsite during the festival.
I'm still a bit confused. How can I get help
No problem! Come to the festival and our trained customer service personnel will assist you during the entire festival. You’ll see, it’s actually quite simple!
Can my movement be tracked with RFID technology?
No, it can’t. The RFID wristbands will not be equipped with GPS technology and therefore it will be impossible to track your movement.
Can lost or stolen cards be tracked?
Please keep in mind that your card is similar to cash, if you lose it, you can’t get it back. This means we can issue a new card, but your credit will be lost. None of your personal data is stored on the card, so don't worry about that.
What's so great about these wristbands?
RFID wristbands/cards present many great benefits to YOU. You’ll save loads of time as RFID significantly reduces queues at vendors and bars. Also, you won’t have to worry about counting and keeping track of cash or tokens or waiting for your card transaction to be accepted. You can enjoy the pools without worrying about keeping your money safe in a locker and have all your credit with you at all times. It’s also super easy to use and completely waterproof!
Can I invite my friends by paying for their goods?
Of course! Your friends will be more than happy for you to buy them a drink with your wristband/card.
How do I keep track of my balance?
You will be able to check the balance of your wristband/card whenever you want, at any bar, vendor, Top-up booths, or customer Service point. Simply ask for a balance check.
What happens if I run out of credit?
Don’t worry, if you run out, you can always top up...as many times as you’d like, with no additional fee.
How do I put credit on my wristbandcard?
Wait until you’re inside the festival gates and load your wristband/card with credit at any one of the top-up booths.
Can I pay with cash or card instead of with my wristband?
No. Highest Point is a fully cashless festival, which means that the only way of paying for goods is with your wristband/card.
Do I have to use this system?
Yes, Highest Point will be completely free of physical tokens. Bar and vendors will only accept payment made with RFID wristbands.