Coronavirus update: View cancelled events here
Reviews: The Lost Spell: 1:00pm Session | Kanteena Lancaster  | Sat 31st October 2020

The Lost Spell: 1:00pm Session tickets

Kanteena in Lancaster

Saturday 31st October 2020

1:00pm til 2:30pm

Minimum Age: 3

Kanteena Kids Club presents 'The Lost Spell’ The Witch Experience-interactive family theatre & dining at Kanteena, Lancaster on Saturday 31st October.

 

Customer reviews of The Lost Spell: 1:00pm Session

Average rating:

84%

Music
Venue
Prices
Atmosphere

Review of The Lost Spell: 1:00pm Session

Overall rating: 2 Verified review

It was an awful lot of money for what we got. There was obviously something going on behind the scenes as it just all felt quite disjointed. The food was poor for what we paid - the hotdogs were completely unsuitable for kids and had to be replaced. Given that we had to give details of allergy/dietary requirements before the booking it turned out the rolls had milk in. There was an issue on a table near ours where a woman was given a non vegan meal and it took about 30mins to be replaced. I had to ask 3 times for a glass of water for my daughter. The idea was good but it just doesn’t translate well.

Music Venue Prices Atmosphere

Would you recommended: No

Review of The Lost Spell: 1:00pm Session

Overall rating: 5 Verified review

Fantastic entertainment for the kids, was lovely to be able to take them to something during this pandemic, I would reccomend however the adult food ( lasagne) came out cold and was a very small portion, but on the whole a great experience

Music Venue Prices Atmosphere

Would you recommended: Yes

Review of The Lost Spell: 1:00pm Session

Overall rating: 5 Verified review

This was a great treat for our family, brilliant to see a safe and socially distanced event take place, our kids had a great time. Food was good too, felt good value for money, really impressed

Music Venue Prices Atmosphere

Would you recommended: Yes

Review of The Lost Spell: 1:00pm Session

Overall rating: 2.5 Verified review

To whom it may concern

We attended the Lost Spell event on the 31/10/20 at 1pm.

As a group we were pleased yet disappointed throughout the experience.

It was costly event at over 70 for a family of 4. So we therefore had high expectations. Given the local positive reviews around food at Kanteena we were excited about this event.

The event had the potential to be a great success. The setting, entertainment, pumpkin carving, wand making were great.

The service and food was shocking.
It was so disorganised! Random food coming out at random times. No consideration for each table eating together. We sat on table 31 close to the stage. One child was served a burger, 10 minutes later two stone cold beef brisket lasagnes were served ( with little brisket and just mainly cheese sauce) at this point I asked 4 servers about my sons meal and yet that did not come for another 20 minutes. Then finally we received the chips that was supposed to come with the lasagne. Given that we had ore ordered surely each table should be served at the same time. The lasagne needed significant improvement, given the temperature and lack of filling.

The expectation on food was high given the positive reviews of Kanteena, however it was awful!!! Cold, lacking and late food!

I hate complaining and very often won’t but this was not worth 70. It won’t encourage me to visit in the future.

Such a shame as the show and experience was good.

Some serious changes need to be made for future events.

Music Venue Prices Atmosphere

Would you recommended: No

Review of The Lost Spell: 1:00pm Session

Overall rating: 5 Verified review

Excellent value for money.

Music Venue Prices Atmosphere

Would you recommended: Yes

Login to leave a review

Login

Existing user?

Login to prefill your details:

Keep me signed in

With access to thousands of events, the word on the best upcoming festivals and even a range of hotels and restaurants to book, we challenge you not to enjoy your weekends once you've joined skiddle.com