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Telephone Sales Training Course 1 Day on Wednesday 20th June 2018
DSM Sales Training Course on Telephone Sales has been designed from practical experiences of insides sales with business and consumer clients. You will learn the skills to listen and respond effectively to customers' requirements.
What will you gain from the day?
The course has been designed over one (1) day to give a full understanding of the art of effective consultative telephone sales and will cover the following areas;
- Understand how buyers buy and align telephone selling activities.
- Become a trusted Seller while fuelling interest with both new prospects and existing clients.
- Encourage clients to discuss issues and provide solutions.
- Qualify and disqualify telephone sales opportunities based on objective decision criteria.
- Improve selling win rate in competitive markets and avoid no decision.
- Negotiate the steps leading to successful closure of an inside sale.
- Manage and shorten inside selling cycles.
- Become more proactive to various sales situations.
- Modify telephone sales calls activities to become more productive.
Who has the course been designed for?
- Sales Team Leader
- Office / Administration Team
- Inside Sales Executive
Please note: The event information above has been added by the organiser. Whilst we try to ensure all details are up-to-date we do not make any warranty or representation as to the accuracy or completeness of the information shown.