Customer rating: 6.5/10
Accommodation type: Small Hotel
40-42 CARDIGAN ROAD, LEEDS, LS6 3AG
Review of Butlers Hotel
Overall rating: 1
Don't go there
Dirty and uncomfortable
Take more of the reviews
Would you recommended: No
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Overall rating: 2
Very poor booked a twin room at short notice with a friend when arrived told double. Very disappointing as my friend is male and my wife booked the room. Room was in the roof space or so it felt no toilet never mind ensuite as advertised and believed to be booked would say unless desperate as we we're then stay away.
Overall rating: 3.5
The accommodation was dated and shabby. However i found the staff pleasant enough and the freshly cooked full English breakfast was very good. At the discount price of £32 it was OK but I wouldn't pay more.
Accommodation was basic, tired and dated (apart from the snazzy new telly on the wall!) Think run-down 70's boarding house, the inevitable woodchip, shared bathroom and toilet, peeling paintwork... However the staff I dealt with were efficient and friendly. Best thing was the full English breakfast, generous, freshly cooked and served bang on cue. Some travel information would be a good idea - there is a short cut between the late night bus service and the hotel but I didn't find that out till Sunday morning. You get what you pay for and for £32 I'm not complaining, but I wouldn't pay more for this place. Not unless they spruce the place up and modernize it a bit!
Overall rating: 3
Nice for contractors thats it!!!
Overall rating: 1.5
This hotel, and i use the word hotel very lightly, was terrible. The photographs and descriptions posted on the websites are of the Butlers Hotel, but when you get there your rooms are in the Boundary Hotel, which is connected to the Butlers Hotel. The rooms are disgusting with mold on the ceilings. There was no en-suite, even though that was the reason i had booked this hotel, but rather a shared bathroom for the whole floor. The rooms were unclean and had an awful smell. The manager was abrupt and rude, and even went to the extent of trying to con our party because we are young and charge us for wi-fi and even water, even though the website and the signs outside clearly state it has free wi-fi, and it was only when i protested did he backtrack. There was no information for meal times and resulted in us missing breakfast, which we found out from other guests, was just toast and orange juice, compared to the websites description of 'a full buffet breakfast'. I booked two rooms, which were adjacent to each other, and you could clearly see that they had been split down the middle through a double window. The rooms were tiny and the paint was peeling, the walls are also paper thin. I am really upset and disgusted over my stay, and the fact that i stayed in a hotel that i had not booked.
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