Customer rating: 8.5/10
Accommodation type: Hotel
Old Waverley Hotel
43 Princes Street, Edinburgh, EH2 2BY
Review of Old Waverley Hotel
Overall rating: 4.5
Warm welcome and friendly staff. Loved my room 115. Excellent location and you even planned lovely sunshine on a crisp February Saturday.... However, whilst I enjoyed the characterful dining space and I was warmly greeted at breakfast time by a member of your staff - food was slow as were most of the young staff
I think they were just sort of dreamy... They need to step up their awareness of their client group. Tables were slow in being cleared. No-one checked that guests had all they needed. It was as if the staff were half asleep!!!Lovely young people but on another planet. Yes I got my coffee fairly swiftly. However, I ordered poached eggs and after 15 minutes I checked if perhaps I was to return to the buffet station to collect?
I was told they were coming soon. Another 15 minutes passed and still no food. Eventually having asked for a third time. I got two very overdone poached eggs that were simply forgotten about. By this time I gave up and just had some more coffee and returned to the lounge. Disappointing.
Regardless I would return but think perhaps I'd skip breakfast another time.
Would you recommended: Yes
Nice friendly staff and good location.
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