How are tickets allocated?
Tickets are allocated on a first-come-first-served basis, so customers on the top of the list will be notified first. If those customers do not buy their tickets within the allocated timeframe, the next customers on the list will be notified, and so on.
What will I see on the event when a batch of tickets are released\tickets are returned?
When a batch of tickets is released you will see a sold out ticket box as the waiting list is putting tickets in people's baskets. If there are any tickets left, or people reject tickets they will go on general sale
What if I need less tickets than I've been reserved?
We will reserve you the number of tickets you requested, but you'll have the option to buy less at the checkout if you've changed your mind.
What if I don't want any tickets you've reserved for me?
That's fine, just ignore the notification and the tickets will be passed to the next person on the list. You'll also be removed from the Waiting List.
What if it's not possible to reserve the number of tickets I'd like?
If we couldn't allocate you the full number of tickets you requested, we'll still alert you and let you buy as many as we can allocate at that time. We'll leave you on the list for the remaining quantity until those have been allocated to you.