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Contact Skiddle

How can we help you today? Please find information on how to contact Skiddle, or resolve any queries you may have below:

Event or venue information

Unfortunately due to the large number of events we have listed, we cannot answer individual queries about opening times, location or lineups. All the information we have about events or venues is on our what's on guide

I want to buy a ticket

To buy tickets, please visit The Skiddle Ticket Shop where you can purchase tickets online 24/7.

Alternatively if you would like to place a phone order please call our ticket hotline. Please note that all telephone orders are subject to a £1 per order surcharge and we cannot process orders over £200 by phone (please purchase these online).

»» Click here to buy a ticket

Ticket hotline: 0844 884 29 20

I have a query regarding a previous ticket order

Our order history page allows you to view previous orders, update information and resend email confirmations. Please visit this page first if you have any queries

»» Click here to view/edit your previous orders

I want to unsubscribe from emails or hide my profile

If you wish to unsubscribe or change your privacy settings, please visit:

»» Click here to edit privacy settings

Other Customer Service enquiries

For all customer service enquiries that cannot be handled using our self service system, or for promoter enquiries please call 0870 8966 896.

Opening Hours

You can call our office during the following hours.

Mon - Fri: 9am - 6pm

Easter opening hours:

Good Friday: Open 9am - 6pm

Sat - Monday: Closed

Outside of these hours you can purchase tickets by visiting http://www.skiddle.com/tickets. For support, please email support[at]skiddle.com. Please don't email us for confirmation re-issues or to unsubscibe (please see 'self service' above). We aim to reply to all email support requests within 1 working day. Please note any requests for change of ticket details, or related enquiries must reach us with at least 2 working days notice before the event.

International callers: Please call +44 1772 823710

Address

Please note: If sending music or other items for review, please email editorial[at]skiddle.com first!

Skiddle Ltd
The Watermark
Ribbleton Lane
Preston
PR1 5EZ

Company Information

Skiddle is the UK's busiest what's on guide and has been trading since 2001. We have over 150,000 events on our extensive guide, working with over 10,000 event promoters in the UK at over 5,000 venues.

Skiddle Ltd is a UK company registered at the above address. Registration Number 05688116

Our VAT registration number is GB 879 2762 64

Accreditations

Skiddle Ltd is an official ticket outlet and we have a direct relationship with all events - this means you are buying direct from an offial source, at the official face value. We are registered with the Interactive Media In Retail Group (the industry body for global e-Retail) as an approved 'Internet Shopping is Safe' merchant.

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Festivals guide: Tickets, Lineups and News